This thread is over two years old and may be outdated. Please create a new thread if you need help, or email us if you have an active Premium license.

Replies

5
  1. Alex S Staff 8 years, 11 months ago

    Hi Jason,

    To install Vantage please navigate to WP AdminAppearanceThemes and if Vantage is already installed, please change to a non-Vantage theme, then delete Vantage. Click Add NewUpload Theme and upload/activate the downloaded version.

  2. Jason Douglass 8 years, 11 months ago

    I don’t know how to OPEN and install the ZIP file that I downloaded. I haven’t even got to installing it on WordPress yet

  3. Alex S Staff 8 years, 11 months ago

    Hi Jason,

    To clarify, you don’t need to open the zip file. WordPress will handle that for you. Simply follow the outlined instructions and WordPress will handle the file correct once you’ve told it to.

  4. Jason Douglass 8 years, 11 months ago

    I am using Worpress.com not WordPress.org and there is no button that says “add new” under appearance and themes

  5. Alex S Staff 8 years, 11 months ago

    Hi Jason,

    Unfortunately, none of our themes or plugins are currently compatible with WordPress.com. I’m sorry for any frustrations this may have caused you. :(

Replies on this thread are closed.

Please create a new thread if you have a question, or purchase a SiteOrigin Premium license if you need one-on-one email support.

Have a different question or issue?

Start New Thread