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Downloaded a Site pack, lost my site.

8 years ago · Last reply by Alex S 8 years ago

yup, hello,
I just discovered site packs from your 12 tips blog series, I thought I would try it, so I downloaded the Vantage site pack, I uploaded it via the plugins page of wordpress.

I refreshed my page and I was logged out, I cannot log back in with the same credentials and the forward facing pages are all blank..

https://www.1000epics.com

for your reference.

Is there a way to get this working or did I just completely fuck up my website and now I need to start back at stage one?

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  1. Alex S Staff 8 years, 3 months ago

    Hi Ryan,

    Unfortunately, it sounds like the site pack importer has failed. You should be able to recover your password by using the forgotten password functionality. Once logged in, can you please check to see if the pages were correctly added and if Vantage is installed? I’m very sorry about this whole situation!

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