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Doubling of Images in Slider (Theme: Canvas)

8 years ago · Last reply by Alex S 8 years ago

After the latest update, the slider widget is duplicating the media placed in the bg…

You can see the magic here: http://alexissierracastro.com/

Any ideas how to fix it so ONLY the single version of the image is placed in the space?

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Replies

7
  1. Alex S Staff 8 years, 9 months ago

    Hi Calsnoboarder,

    Would it be possible for you to create a temporary admin account for us so we can log in and take a look? To clarify, an account will allow us to bypass the under construction gate.

  2. Alex S Private Staff 8 years, 9 months ago

    This is a private message.

  3. WordPress Private 8 years, 9 months ago

    This is a private message.

  4. calsnoboarder 8 years, 9 months ago

    Done

  5. Alex S Staff 8 years, 9 months ago

    Hi Calsnoboarder,

    This is happening due to your theme.

    You can fix this with some custom CSS. If you navigate to AppearanceCustom CSS, you’ll get our custom CSS editor. Please add the following CSS:

    .entry .sow-slider-image img {
    	padding: 0;	
    }
    .widget.so-panel ul li.sow-slider-image:before {
    	content: none;
    }

    You might also need to install the SiteOrigin CSS Editor.

  6. calsnoboarder 8 years, 9 months ago

    I can fix it with css.. but i shouldn’t have to…

    This site http://globalheartjourneys.net uses the same base theme (canvas) with the same site origin plugins and uses the site origin slider on the home page… i do not need css to fix this issue… the slider doesn’t double up images…

    i use the same plugins and base theme for every site I build and it seems odd that you are suggesting that the plugin would work differently on one domain than it does on another.

  7. Alex S Staff 8 years, 9 months ago

    Hi Calsnoboarder,

    There are definitely slight differences between the two. For example, the CSS being applied to the :before for the list isn’t present on globalheartjourneys.net while it is for alexissierracastro.com. I would recommend getting in contact with the theme developers for advice. Unfortunately, this isn’t something we can prevent as it’s a result of the theme differences -why there are differences, I can’t tell you.

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