This thread is over two years old and may be outdated. Please create a new thread if you need help, or email us if you have an active Premium license.

Doesn’t allow to use custom Id for Hero Section

7 years ago · Last reply by Alex S 7 years ago

Hi,

I use the Hero Section widget and defined my custom ID to animate contents of the section. Until WP before 5 it worked properly but now if I set my own ID and click “Done”, my ID is not remembered and instead it defaults to something like “mo-hero-section-XXXXXXX” where XXXXX is a number. This happens when a document is saved and reloaded to the editor. This issue breaks my page. Please help me find a fix. Here a screenshot of the field which is not beeing saved: https://ibb.co/w6GNYMW

Cheers,
Rafal

This is our free support forum. Replies can take several days.

Need fast email support? Get SiteOrigin Premium

Replies

3
  1. Alex S Staff 7 years, 1 month ago

    Hi Rafal,

    Please navigate to WP AdminSettingsPage Builder and open the General tab, untick Sidebar Emulator. Does this issue occur anymore?

    I suspect this issue is related to a recent Sidebar Emulator change so disabling the Sidebar Emulator should temporarily resolve this issue.

  2. rafaellop 7 years, 1 month ago

    Hi Alex,

    Yes that helped. Turning off the emulator caused the ID in the Hero is no longer replaced with a default one. Thanks.

    Cheers,
    Rafal

  3. Alex S Staff 7 years, 1 month ago

    Hi Rafal,

    Great to hear that helped! I’ve logged this with the development team and it should be resolved in the next update.
    Please be sure to post another thread if you have any other questions.

Replies on this thread are closed.

Please create a new thread if you have a question, or purchase a SiteOrigin Premium license if you need one-on-one email support.

Have a different question or issue?

Start New Thread