Hello,
I use the Vantage theme and PageBuilder. WordPress and some apps have been updated, since then the customizer no longer works correctly and my page is displayed incorrectly:
The footer is completely missing and the overall width of the page is now incorrect, causing the display to partially wrap.
Is anything known about this error? Is there an easy repair or do I have to import an earlier data backup.
Design and customizer defective
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Hi Ralf
Thanks for getting in touch.
Please, try checking for a working baseline. Does the issue resolve if you temporarily deactivate all plugins except for Page Builder and the Widgets Bundle?
Kind regards
Andrew
Hi Adrew,
disabling apps didn’t work.
Importing an earlier data backup was also unsuccessful.
Only downgrading the WordPress installation and then importing an earlier data backup again led to success.
I will now carry out individual updates of WordPress and various apps individually and will then probably find out which constellation caused the error.
Ralf
Hi Ralf
Thanks for the update. Please, let us know how you get on.
It might be helpful to enable
WP_DEBUG
andWP_DEBUG_LOG
while troubleshooting.https://wordpress.org/support/article/debugging-in-wordpress/