Home>Support>Dead include

Dead include

By blooper, 4 years ago. Last reply by Andrew Misplon, 3 years ago.

Hi,

I’m getting this dead include link on one of my pages:
/wp-content/plugins/siteorigin-panels/js/styling-21014.min.js?ver=2.10.14
The server needs 2 seconds to return 404 error which is slowing down my website.

Is there anything I can do to fix that?

Thank you.

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  1. 4 years, 4 months ago Andrew Misplon
    Hi, I Work Here

    Hi blooper

    Thanks for reaching out.

    2.10.15 is the current version of Page Builder. Do you perhaps have a caching/optimization plugin activated? If so, try clearing it.

  2. 4 years, 4 months ago blooper

    Hi,

    Yes, this was the case, thank you very much. I checked the content of siteorigin-panels folder and saw newer version of js.

    I then deleted the cache and the error is gone. One have to be careful with these caching plugins. ;)

    Cheers,
    B

  3. 4 years, 4 months ago Andrew Misplon
    Hi, I Work Here

    Hi B

    Super, I’m glad to hear you’re making progress.

    I’m not quite sure why the old JavaScript file was being served. Hopefully, there isn’t an issue after future updates.

    If SiteOrigin questions arise in the future, please, let us know.

    Cheers for now :)

  4. 4 years, 4 months ago blooper

    Yes, me neither. It was quite strange because I’m using several themes with this plugin (and also the same caching plugin) and never had any issues!
    Thank you for your support, it’s always a pleasure!
    Stay well!

  5. 4 years, 4 months ago Andrew Misplon
    Hi, I Work Here

    Thanks, you too! Cheers for now :)

  6. 4 years, 3 months ago blooper

    Hi Andrew.
    Just a quick question to confirm my theory. I think this can't be done but
    I'd like to check with you to be 100% sure.
    If 4 equal rows are used in SiteOrigin Page Builder – is there a way that they would collapse in a way that two (instead of one) would be visible in the resolutons above 400px?
    Now if looking on iPad there is way too much space with only one row visible. ;)
    Thank you,
    Tomaz

  7. 4 years, 3 months ago Andrew Misplon
    Hi, I Work Here

    Hi Tomaz

    At SettingsPage BuilderLayout try enabling the tablet layout option.

  8. 4 years, 3 months ago blooper

    Hi, Andrew!
    Wow, I guess I have missed that option. Thanks, this is helpful.
    It’s just I’d like to use this only on some pages.
    I assume this cannot be enabled for one or two pages with an extra CSS code in the Attributes section.
    Thank you and stay healthy,
    Tomaz

  9. 4 years, 3 months ago Andrew Misplon
    Hi, I Work Here

    I’m glad to hear you’re making progress. Unfortunately, at the moment, we don’t have a standard method of offering the tablet layout on some pages or rows. If you’re using SiteOrigin Premium you could perhaps create different rows for different devices and then hide/show as required.

    Page: Toggle Visibility

  10. 4 years, 3 months ago blooper

    OK, Thank you so much for your help. An important thing was learned today!

    A this moment I think I can use a classic HTML. Table layout is great but it would affect 20 other pages!
    I added this piece of code in two SiteOrigin Editor widgets. The only downside to this is I never get one element in a row. But since I need this for small images that should not be a problem.
    <table border="0" width="100%" cellspacing="0" cellpadding="0">
    <tbody>
    <tr>
    <td width="47%"></td>
    <td width="6%"></td>
    <td width="47%"></td>
    </tr>
    <tr>
    <td width="47%">
    <h4></h4>
     </td>
    <td width="6%"></td>
    <td width="47%">
    <h4></h4>
     </td>
    </tr>
    </tbody>
    </table>

    Probably very old and odd solution. That's how we made websites 20 years ago! Tables! ;-)

  11. 4 years, 3 months ago Andrew Misplon
    Hi, I Work Here

    Thanks for the update, I’m glad to hear you’re finding a way forward. You can definitely still make use of HTML tables, no problem at all.

    To get a single element in a row you’d need to dive a little into using Customize > Additional CSS or Appearance > Custom CSS if you’re using SiteOrigin CSS.

    https://www.w3schools.com/html/html_responsive.asp – see the Media Queries heading.
    https://www.w3schools.com/html/tryit.asp?filename=tryhtml_responsive_media_query

  12. 4 years, 3 months ago blooper

    Hi Andrew,

    I stumbled across another challenge. ;)
    If you put an image background in a row.
    Is it possible to add a link on the entire image?
    I tried putting a transparent image inside the SiteOrigin Editor but when height or width are set to 100% it messes up everything. ;)
    I suppose there is no other way to get this done?

  13. 4 years, 3 months ago Andrew Misplon
    Hi, I Work Here

    Unfortunately, there isn’t an easy way to accomplish this using existing settings, it would require a Custom CSS solution.

  14. 3 years, 11 months ago blooper

    Hi, Andrew.

    I think you should know this.
    After an update (don't know whether if it was PB or Rank Math update) my internal SEO score has dropped from 95 do 52. It got me curious so I did some testing.
    If I disable SO PB it goes back to 95.
    I guess this is a minor abnormality between those two plugins which was not there before.

  15. 3 years, 11 months ago Andrew Misplon
    Hi, I Work Here

    Hi, is the page a Page Builder page? If so, please, send us an export using WeTransfer.com or similar. You can export the page from LayoutsImport/ExportDownload Layout within Page Builder.

  16. 3 years, 11 months ago blooper

    Hi,

    I would be happy to but I cannot find the export option?
    Yes, it’s a Page Builder site.

    i see Page Builder menu in the settings with 5 tabls: general, widgeths, layout, content and welcome.
    No Export or Import can be seen.

  17. 3 years, 11 months ago Andrew Misplon
    Hi, I Work Here

    Hi, thanks for your feedback. If you edit the page in question and work within Page Builder you’ll find the Page Builder top toolbar which also has the Add Widget and History buttons in it.

    https://imgur.com/a/6df0Z24

    Once you’ve clicked Layouts you can then use the left sidebar menu to go to Import/ExportDownload Layout.

  18. 3 years, 11 months ago blooper

    Hmm. Thanks, I see it.
    But when download is clicked the json file is empty. Zero bytes long? Is that normal?

  19. 3 years, 11 months ago Andrew Misplon
    Hi, I Work Here

    Please, try temporarily deactivating Yoast if you use Yoast, the export should work. This issue will be resolved in the next update of Page Builder.

  20. 3 years, 11 months ago blooper

    I’m using RankMath.
    I disabled it and now it went OK. Please see the attachment.
    PS: I noticed the same problem on my other website as well (rank score is different when PB is disabled)

  21. 3 years, 11 months ago Andrew Misplon
    Hi, I Work Here

    Thanks for the update. The forum doesn’t support email attachments. You can send us screenshots or exports etc. via WeTransfer or Drive/Dropbox or similar.

  22. 3 years, 11 months ago blooper

    Oh, sorry, you did mention that.
    Here:
    https://wetransfer.com/downloads/c23571c7cad87ef6698be6f27147dec920200929163110/b8f2c701cd760be90875b6cf62770b7820200929163123/604a5f

  23. 3 years, 11 months ago Andrew Misplon
    Hi, I Work Here

    Super, thanks for sending it. I have the page up and running. It’s quite challenging with these sorts of issues to get the same picture so to speak. Could you perhaps let me know:

    Page title
    Focus keyword

    And perhaps the snippet information so I can try to replicate your setup.

  24. 3 years, 11 months ago blooper

    Sure!

    Here:
    Texts – so you can copy/paste:
    Private Snippet
    Private Snippet
    Private Snippet

  25. 3 years, 11 months ago Andrew Misplon
    Hi, I Work Here

    Thanks, the above is private now.

  26. 3 years, 11 months ago Andrew Misplon
    Hi, I Work Here

    I seem to be on 80/100 now. An additional step I took is I made the slug, the URL the following Private Snippet.

    Here is how my page looks, perhaps you can spot something different: Private Snippet. Here is my score without Page Builder Private Snippet.

    I’m using Page Builder 2.11.4.

  27. 3 years, 11 months ago blooper

    Thanks.
    That is very weird.
    Why are you getting 80 instead of 95?

    Here’s my SEO results with PB disabled:
    http://shrani.si/f/3n/Le/4iCrCQWt/1/pb-off.jpg

    And with PB enabled:
    http://shrani.si/f/7/xy/1MXZLCL6/pb-on.jpg

    Permalink field is empty since this is a homepage.

  28. 3 years, 11 months ago blooper

    One more thing: I was updating some other sites where I’m using Yoast for SEO parameters. There is sometimes also a warning that there are 0 words. But not always.
    Seems like Yoast is having similar issues with counting words as well when PB is used?

  29. 3 years, 11 months ago Andrew Misplon
    Hi, I Work Here

    I was updating some other sites where I’m using Yoast for SEO parameters. There is sometimes also a warning that there are 0 words. But not always.

    Are you able to replicate the issue on a single page? Does the issue persist after saving the page?

  30. 3 years, 11 months ago blooper

    Hard to say. I can’t always replicate the issue. Sometimes it’s there and sometimes it isn’t.

  31. 3 years, 11 months ago Andrew Misplon
    Hi, I Work Here

    Thanks. If you can replicate the issue in the future, please, let us know. Or if you notice an action or condition that creates the issue.

    The Rank Math output on your page doesn’t appear to be correct, my word count in Page Builder looks similar to your word count out of Page Builder. If you’d like we can login and take a look.

  32. 3 years, 11 months ago Andrew Misplon
    Hi, I Work Here

    Hi Blooper

    Would it be possible for you to create a temporary admin account for us so we can log in and take a look? You can create the account with the following email address:

    Private Snippet

    Just navigate to UsersAdd New in your WordPress admin. Enter siteorigin for the username and Private Snippet for the email address. Make sure you’ve selected Administrator for the role and enabled the Send Password field so we receive the details.

    Once we’re finished taking a look, you can delete this account. We’ll let you know when to do that.

  33. 3 years, 11 months ago blooper

    Hi,
    Sure, I did that. Thank you for looking!

    I don’t think this specific site is the issue.
    I was just doing some changes on another site – also using PB and RankMath and after updating SEO score dropped as well (from 66 do 47). No concent changes were done.

    However, when I look at all pages, the score is still 66. I press edit and we’re still on 66. If I make a change and save the page it goes to 47. Then I go bact to all pages list and it’s back to 66. ;)

  34. 3 years, 11 months ago Andrew Misplon
    Hi, I Work Here

    Thanks. The login information email will arrive here on the thread as a private message if sent and received. Can you perhaps share the URL and we’ll try to reset from there. Thanks.

  35. 3 years, 11 months ago blooper

    The login information should arrive yesterday at the same time I posted my previous thread?
    Where can I send you the url so it will be private?

  36. 3 years, 11 months ago Andrew Misplon
    Hi, I Work Here

    Perhaps the setting to send the account information wasn’t checked or perhaps there was a delivery issue, I’m not quite sure. All we need is your website URL and we’ll reset from there. Thanks.

  37. 3 years, 11 months ago blooper

    Sure, no problem. Where can I send this privately?

  38. 3 years, 11 months ago Andrew Misplon
    Hi, I Work Here

    [email protected]. Thanks.

  39. 3 years, 11 months ago Andrew Misplon
    Hi, I Work Here

    Thanks. For the home page in Page Builder, I’m seeing a Rank Math score of 95/100. What score do you see?

  40. 3 years, 11 months ago blooper

    I see 95 as well.
    But if I publish the changes it goes to 52.
    When seing all pages it’s back to 95.

  41. 3 years, 11 months ago Andrew Misplon
    Hi, I Work Here

    To confirm, you’re making a change, the score goes to 52, if you save, exit the page and re-edit the page, it’s back to 95?

    What change is being made?

  42. 3 years, 11 months ago blooper

    Well, that was the case so far.
    But now it stays at 52. Even when looking at all pages.
    If I open the page and click “publish”, it shows 95 for a brief moment and then it goes back to 52.

  43. 3 years, 11 months ago Andrew Misplon
    Hi, I Work Here

    Thanks, I see the issue. Alex at SiteOrigin will take a look, we’ll revert back as soon possible.

  44. 3 years, 11 months ago blooper

    Great, thank you.
    Mind that this isn not the only page with this problem.

  45. 3 years, 11 months ago Andrew Misplon
    Hi, I Work Here

    No problem, it’s the overall issue that’s important.

  46. 3 years, 11 months ago Andrew Misplon
    Hi, I Work Here

    Thanks for the wait. Alex and I have been trying to replicate this issue locally and on our demo server, so far, we haven’t been able to. Would it be possible to run a plugin conflict test for us? We don’t mind running the test for you if you’d prefer that. The test would be as follows:

    * Clear any caching optimization plugins.
    * Temporarily deactivate all plugins except Page Builder, Widgets Bundle and Rank Math.
    * Temporarily switch to a default theme like Twenty Nineteen.
    * Edit the home page, make an edit, check if the score still jumps around between 95 and 52.

    The test should only take a minute or two. The first stage is to see if a working baseline is available.

  47. 3 years, 11 months ago blooper

    Hi,

    Sure, no problem. As long as the page stays intact after the test I don’t mind you doing the test …. ;-)

  48. 3 years, 11 months ago Andrew Misplon
    Hi, I Work Here

    Thanks, the issue persists, the test was not successful. Please, can you check the home page and see if it’s normal. On the rare occasion when changing themes widgets have to be put back into a theme sidebar from the inactive widgets area and similar small tasks.

  49. 3 years, 11 months ago Andrew Misplon
    Hi, I Work Here

    We’re going to build a version of Page Builder that dumps the page content into a log at various stages during saving to allow us to try and figure out what’s happening.

    The home page content is present but was there perhaps a Hero or slider at the top of the page previously? If anything is out of place, let me know and I’ll attend.

  50. 3 years, 11 months ago blooper

    Ok, I had to make some minor changes. Slider was gone, and page template had to be reset.
    Everything back to normal now.

    Sorry to hear that the test failed. In the meanwhile I contacted RankMath authors as well and they provided me with this link:
    https://rankmath.com/kb/content-analysis-api/

  51. 3 years, 11 months ago Andrew Misplon
    Hi, I Work Here

    Thanks, I was just wondering the issue was the page template value not returning to its previous state.

    Alex is going to build a version of Page Builder to help us figure out at which point the data being sent is changing. We will let you know as soon as it is ready. Thanks again.

  52. 3 years, 11 months ago blooper

    No problem. Thank you for providing us with that great plugin! ;)

  53. 3 years, 11 months ago Andrew Misplon
    Hi, I Work Here

    Thanks for your support and understanding, it’s most appreciated. Chat soon.

  54. 3 years, 11 months ago blooper

    Hi,

    Sorry for hijacking this thread (you can of course move it elsewhere) , but
    I came across another idea. ;)
    I'm using SO Post Carousel for showing projects and it works great.
    However, it would be great if I could include one ot the fields showing up at the frontend next to the title/name?
    Is that even possible?

    Thank you!

  55. 3 years, 11 months ago Andrew Misplon
    Hi, I Work Here

    Thanks for your feedback. At the moment there isn’t a method to add a new field to the Carousel. I’ll pass this idea onto the team. At the moment, I’m not aware of an alternative carousel that can do this but I’ve only used a few.

  56. 3 years, 11 months ago blooper

    Okay, thank you. I would be happy if your team would come up with a solution. I’m prepared to pay for this. Did a search for similar plugins but many post related plugins does not show projects. Only post or pages.

  57. 3 years, 11 months ago Andrew Misplon
    Hi, I Work Here

    Thanks for your feedback. If this is something you’d like to implement quickly you could consider the services of a developer. They’d need to extend the carousel widget via a custom plugin. https://codeable.io/ is one location you could consider posting a job like this on.

  58. 3 years, 11 months ago blooper

    Hmm, I think I'll wait for your team if they will come up with something.
    ;-)

  59. 3 years, 11 months ago Andrew Misplon
    Hi, I Work Here

    Thanks for the update. I’ve passed your idea for a carousel enhancement onto the team :)

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