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Hello,
I just wanted to use the “customize-function” but whenever I click the button, a blank screen appears.
Is this a common issue?
I don’t know how to fix that – I tried updating the theme+plugins and it did not work.
Hopefully someone can help me with this one.
Cheers
Ben
Hi Ben,
I’m sorry to hear that you’re having issues accessing the customizer. Unfortunately, we’re unable to replicate this. Can you try disabling all non-SiteOrigin plugins and see if this fixes the issue? You’ll need to clear all your caches after disabling your plugins.
If it does fix the issue, then try re-enabling your plugins one by one until the issue comes back. This procedure will help diagnose which plugin is causing the issue.
Once we know that, we’ll be able to look at what might be causing the conflict and either solve the problem or help you find an alternative plugin.
If you aren’t using a SiteOrigin theme, then you can also try temporarily switching to one of the default WordPress themes to see if the issue is theme related.