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  1. Alex S Staff 9 years, 9 months ago

    Hi Casablanca,

    As you’re a Vantage Premium user, you’re entitled to priority email support. If you would like to make use of that, please follow the instructions found on this page. Please reference this thread.

    Uh, that looks to be the browser’s search field. Press CTRL + F to see if it removes itself. If it doesn’t, maybe try a plugin conflict test to see if a plugin has added it? What happens when you press the cogwheel.

    For reference, here’s the plugin conflict test:
    Can you try disabling all non-SiteOrigin plugins and see if this fixes the issue? You’ll need to clear all your caches after disabling your plugins.

    If it does fix the issue, then try re-enabling your plugins one by one until the issue comes back. This procedure will help diagnose which plugin is causing the issue.

    Once we know that, we’ll be able to look at what might be causing the conflict and either solve the problem or help you find an alternative plugin.

  2. casablanca 9 years, 9 months ago

    Alex Thank you so much for your help you are doing a great job and everyone in SiteOrigine I have followed one of your advices and worked perfect.
    I don’t know what to do without you guys. Have a nice day.

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