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Custom Code Disappearing

By kwsm, 7 years ago. Last reply by Alex S, 7 years ago.
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So whenever I paste custom HTML into the page builder on the ‘text’ tab and click done > update, the code shows on the live site but when I go back into the page builder / editor (in text mode) some of the code disappears? Any thoughts why that might be happening and how to stop it?

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  1. 7 years, 10 months ago Alex S
    Hi, I Work Here

    Hi Kwsm,

    Did you, at any time, open the visual tab? I ask as the second you do that TinyMCE/WordPress will very likely filter the code and remove the HTML. What is the HTML/JavaScript you’re adding? It’s possible it may have been filtered on save.

    When you’re adding code to your editor, I would recommend using the Custom HTML widget instead of the SiteOrigin Editor widget.

  2. 7 years, 10 months ago kwsm

    Ok, thanks. I’ve disabled the TinyMCE/WordPress plugin and it is still happening. I go to the SiteOrigin Editor widget and click ‘text’ then paste in the HTML code below. Once I click save, the eidtor reverts back to ‘Visual’ instead of ‘Text’. When I open ‘Text’ again, the code is gone. Super annoying.

    The two href links stay there but the

    <div class="social-links"> is gone. Any thoughts?

Here's the code I'm pasting:
    CONTACT US    
    CLIENT LOGIN
  3. 7 years, 10 months ago kwsm

    Ok, thanks. I’ve disabled the TinyMCE/WordPress plugin and it is still happening. I go to the SiteOrigin Editor widget and click ‘text’ then paste in the HTML code below. Once I click save, the eidtor reverts back to ‘Visual’ instead of ‘Text’. When I open ‘Text’ again, the code is gone. Super annoying.

    The two href links stay there but the

  4. 7 years, 10 months ago Alex S
    Hi, I Work Here

    Hi Kwsm,

    Thanks. I’ve logged this as a bug.

    In the meantime, I would recommend switching to the Custom HTML widget to add your HTML – sorry about this!

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