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Custom Code Disappearing

Open 4 replies plugin plugin-page-builder question

kwsm

8 years ago · Last reply by Alex S 8 years ago

So whenever I paste custom HTML into the page builder on the ‘text’ tab and click done > update, the code shows on the live site but when I go back into the page builder / editor (in text mode) some of the code disappears? Any thoughts why that might be happening and how to stop it?

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Alex S Staff 8 years, 5 months ago
Hi Kwsm,
Did you, at any time, open the visual tab? I ask as the second you do that TinyMCE/WordPress will very likely filter the code and remove the HTML. What is the HTML/JavaScript you’re adding? It’s possible it may have been filtered on save.
When you’re adding code to your editor, I would recommend using the Custom HTML widget instead of the SiteOrigin Editor widget.
kwsm 8 years, 5 months ago
Ok, thanks. I’ve disabled the TinyMCE/WordPress plugin and it is still happening. I go to the SiteOrigin Editor widget and click ‘text’ then paste in the HTML code below. Once I click save, the eidtor reverts back to ‘Visual’ instead of ‘Text’. When I open ‘Text’ again, the code is gone. Super annoying.
The two href links stay there but the
```
<div class="social-links"> is gone. Any thoughts?
Here's the code I'm pasting:
```
CONTACT US
CLIENT LOGIN
kwsm 8 years, 5 months ago
Ok, thanks. I’ve disabled the TinyMCE/WordPress plugin and it is still happening. I go to the SiteOrigin Editor widget and click ‘text’ then paste in the HTML code below. Once I click save, the eidtor reverts back to ‘Visual’ instead of ‘Text’. When I open ‘Text’ again, the code is gone. Super annoying.
The two href links stay there but the
is gone. Any thoughts?
Here’s the code I’m pasting:
<div class="topbar-links"> <a href="http://dev.hkgcpa.com/contact-us/">CONTACT US</a> <a href="https://ive.hkgllp.com/dana-na/auth/url_default/welcome.cgi">CLIENT LOGIN</a></div> <div class="social-links"> <div class="kt-icon-facebook2 facebook"><a href="//www.facebook.com/HKGCPA"></a></div> <div class="kt-icon-linkedin2 linkedin"><a href="//www.linkedin.com/company/134699/"></a></div> </div>
Alex S Staff 8 years, 5 months ago
Hi Kwsm,
Thanks. I’ve logged this as a bug.
In the meantime, I would recommend switching to the Custom HTML widget to add your HTML – sorry about this!

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