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Cross-Sells doesn’t show up in WooCommerce

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Zaaya945
11 years ago · Last reply by lkraav 10 years ago

Hi guys, i have an issue w/ WooCommerce – the cross-sells that I put into related products sections don’t show up, but the Up-Sells do. Why would that be? I have made sure to go to Settings – Page Builder and unselect everything except for Posts and Pages under Post Types. Please help.

URL: http://www.zaaya.com

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  1. Andrew Misplon Staff 11 years, 2 months ago

    I’m unfortunately not as much of a WooCommerce expert as I should be. Can you perhaps start by ensuring Cross Sells are correctly setup:

    http://docs.woothemes.com/document/related-products-up-sells-and-cross-sells/

  2. lkraav 10 years, 9 months ago

    This is because in current WooCommerce core logic, cross-sells will only show up on the cart page. Up-sells are coded to show up on the product page.

    I don’t think this is a particularly correct way to go about. Cross- and up-sells are separate concepts that can both be applicable to single product page simultaneously. Perhaps I’ll find some time to put together a pull request but for now you could just use external code snippets or try something like https://wordpress.org/plugins/woocommerce-cross-sell-products-display/

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