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11 years ago · Last reply by Andrew Misplon 11 years ago

I went through the Vantage update today and now have a “premium” tab in theme settings. I already use the premium Vantage theme and have put in the order number. Now the links in my footer are not working (actually no HTML is working). Please let me know how I can fix this.

And if I need to “Enter the order number we sent you by email” that is under the new “premium” tab, I never received one. how do I get that? Thanks for your help!

URL: http://www.kcbabybackribs.com

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Replies

3
  1. Andrew Misplon Staff 11 years, 15 days ago

    Hi bjd79c

    If you head to Page: Retrieve Your Theme Order Numbers you can enter your purchasing PayPal email address, bj****@aol.com. You’ll then get a mail with your order number in it. Head to Appearance > Theme Settings > Premium and enter it in there. This should hopefully prompt an update from Dashboard > Updates and resolve the problem.

  2. bjd79c 11 years, 14 days ago

    When I put in the email and received the code, I received the same order number as i had. When I put that into the premium tab, it did not change anything.

    Please advise. Thanks.

  3. Andrew Misplon Staff 11 years, 13 days ago

    I took at quick look at your stylesheet now. You’re running premium version 2.3, if your order number is added to the Premium tab in Theme Settings then you’re all setup to receive future updates. Can you perhaps explain further the problem you’re having with your footer and we’ll try help out from there.

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