This thread is over two years old and may be outdated. Please create a new thread if you need help, or email us if you have an active Premium license.

Copy Content stoping working after Update

Open 3 replies bug-reportpluginplugin-page-builder
Thomas Leroy
5 years ago · Last reply by Andrew Misplon 5 years ago

Hi i use page builder : 2.11.0 and wordpress : 5.4.2 i have install : Classic editor for edit with the BUILDER and no GUTENBERG.

I have a page that works correctly with page builder and now it only displays CODE, impossible to reuse the builder with!

I really need help

This is our free support forum. Replies can take several days.

Need fast email support? Get SiteOrigin Premium

Replies

3
  1. Andrew Misplon Staff 5 years, 7 months ago

    Hi Thomas

    Thanks for reaching out.

    Try seeking a working baseline by temporarily deactivating all non-SiteOrigin plugins. In this state, does the issue resolve?

  2. Thomas Leroy 5 years, 7 months ago

    Already try…

  3. Andrew Misplon Staff 5 years, 7 months ago

    Thanks for your feedback. If the issue persists with all plugins deactivated except for those plugins authored by SiteOrigin, try extended the testing by temporarily switching to a default theme like Twenty Nineteen. To confirm, only Page Builder and the Widgets Bundle should be activated under Plugins and Twenty Nineteen theme activated. Does the issue persist in this state?

Replies on this thread are closed.

Please create a new thread if you have a question, or purchase a SiteOrigin Premium license if you need one-on-one email support.

Have a different question or issue?

Start New Thread