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Copy Content stoping working after Update

By Thomas Leroy, 5 years ago. Last reply by Andrew Misplon, 5 years ago.
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Hi i use page builder : 2.11.0 and wordpress : 5.4.2 i have install : Classic editor for edit with the BUILDER and no GUTENBERG.

I have a page that works correctly with page builder and now it only displays CODE, impossible to reuse the builder with!

I really need help

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  1. 5 years, 7 days ago Andrew Misplon
    Hi, I Work Here

    Hi Thomas

    Thanks for reaching out.

    Try seeking a working baseline by temporarily deactivating all non-SiteOrigin plugins. In this state, does the issue resolve?

  2. 5 years, 7 days ago Thomas Leroy

    Already try…

  3. 5 years, 7 days ago Andrew Misplon
    Hi, I Work Here

    Thanks for your feedback. If the issue persists with all plugins deactivated except for those plugins authored by SiteOrigin, try extended the testing by temporarily switching to a default theme like Twenty Nineteen. To confirm, only Page Builder and the Widgets Bundle should be activated under Plugins and Twenty Nineteen theme activated. Does the issue persist in this state?

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