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content lost, lost spacing control, display of page title

Open 1 reply pluginplugin-page-builderquestion
sweetkamie20
8 years ago · Last reply by Alex S 8 years ago

I looked over some of the other support threads about the content loss but I don’t think the solution applies to my site. A couple of days ago, I lost all of site builder widgets on the page. I restored the page to a previous version and then it lumped all of the former content into one widget. Is there something I need to do to prevent this from happening again? Also, it seems that when it comes to saving previous versions there is some sort of glitch that makes previous versions unavailable or reverts them back to another previous state…

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  1. Alex S Staff 8 years, 10 months ago

    Hi Sweet,

    Sadly, at this point, there’s no real way to completely recover your previous page. I’m sorry.

    To be honest, it’s hard to tell if this will happen again as we don’t know what caused the issue in the first place but to be honest, it’s likely to occur again. If this does happen again, don’t do anything! Don’t save, don’t restore – do nothing to the page and tell me. If you do something (such as save/restore), you will very likely break the page data (this is why your revision didn’t work as desired).

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