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Content disappear when updating in a post

5 years ago · Last reply by Andrew Misplon 5 years ago

Hi, I’m trying to add some text using Site Origin Editor for a post, and when I press Update it deletes the text, and when I go into the widget, it says:

“There is a newer version of this widget’s content available.RestoreDismiss
Clicking Restore will replace the current widget contents. You can revert by refreshing the page before updating.”

I restore it, try to save it, and it removes my text again..

What can I do?

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  1. Andrew Misplon Staff 5 years, 10 months ago

    Hi Anushan

    Thanks for reaching out. Please, try seeking out a working baseline. Temporarily deactivate all plugins in one go that aren’t authored by SiteOrigin. In that state, does the issue persist? If you’re using caching or optimization plugins, be sure to clear their caches before deactivation.

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