Notice: This thread is over two years old; the information may be outdated. Please consider creating a new thread if you require free support. If you have an active SiteOrigin Premium license, you can email our premium support desk at [email protected].
In my form there is a checkbox as mandatory field. If it was not selected, I get the message that it is a required field. As far as correct.
If I choose it after that and want to submit the form again, I end up in an infinite loop. In the process, a “,” was appended to the URL.
Before first sending: https://erlebe-wildnis.de/kontakt/
After the first sending: https://erlebe-wildnis.de/kontakt/#contact-form-1cb5
After the second sending: https://erlebe-wildnis.de/kontakt/#contact-form-1cb5,
Is this a mistake or did I set something wrong?
many Greetings
Mirco
Hi Mirco
Thanks for posting. I can’t replicate this issue locally at the moment. Please, try doing a plugin conflict test as outlined below and see if you can find a working baseline.
This sounds like it could be a plugin conflict issue. Can you try disabling all non-SiteOrigin plugins and see if this fixes the issue? You’ll need to clear all your caches after disabling your plugins.
If it does fix the issue, then try re-enabling your plugins one by one until the issue comes back. This procedure will help diagnose which plugin is causing the issue.
Once we know that, we’ll be able to look at what might be causing the conflict and either solve the problem or help you find an alternative plugin.
If you aren’t using a SiteOrigin theme, then you can also try temporarily switching to one of the default WordPress themes to see if the issue is theme related.