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Contact Form or something else

Hi,
I have a Marlin lite -theme, there was problems with mobile-menu, but when I install Jetpack, it start to work. I activate all Site Origin Widgets (button colur is blue), but when I start to use Contcat Form widget, button colour was grey. I have problems with this widget yesterday, but when I loaded Easy WP SMTP -plugin, (instruction hosting provider), Contact Form start to work. My customer site was initially slow, but worked just fine later.

No I have a very big problem, my admin-ID and cPanel dosen’t work.

I have Jetpack-plugin this site, WP-supportforum says that there has been some problems about 5 hours ago. My another website had been down for two hours, but it works now.
There are many different events, I do not know what affects which.

regards @gasap

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  1. 7 years, 5 months ago Alex S
    Hi, I Work Here

    Hi Gasap,

    Can you clarify what WP Support Forum says? I had a look at the Jetpack’s community forums and don’t see any reports of widespread issues.

    I would get in contact with your hosting provider about resetting your cPanel password. If email works on your website now, you should be able to reset via the Forgotten Password functionality. If it doesn’t (or you never receive the email), I would ask if your hosting provider can reset that also.

    Do you have a public URL where we can take a look at your color changing button?

  2. 7 years, 5 months ago gasap

    Hi Alex S,
    thank you for you answer;
    my hosting provaider answered my question; one of they client services make a big lag to hosting server and they have had to start server again around 8:30 am. It has been an abnormal problem, and for that they have not received an alarm from the server, so they have not been able to immediately react to that.
    They will make changes to the service, so that similar events will not recur and they would be immediately informed, with a server is any problem.
    It was just a very long time since the pages were closed, my customer site has not yet been published, they are in maintenance mode, fortunately. So now my wp-admin, cPanel and my customers pages are working.

    I get a message from Jetpack, when my other pages are down; last night it was only 2 minutes, not hours, sorry.
    I read this Wp-support about Jetpack new and older version:
    WP-support
    as written above, there has been so many things going on, I do not know what affects which.

    My customer pages are in mainteance (https://omahomeopaatti.fi/), maybe we publish pages tomorrow or the day after tomorrow. Can I send a screenshot somehow about blue-activate/grey button about Contact Form, what I mean? I like very much about this in your plugin, only my imagination is the limit designing Web pages.

    regards @gasap

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