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Contact Form not working?

My contact form widget is not working. When I try to send info y gives me back an error like this -> “Error sending email, please try again later.”

Some times it does not give the error, suggesting that it send the email, but nothing arrives on my end, no Junk, no Trash.

Issue is I cannot find where to configure the email settings for the plugin.

Help!

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  1. 8 years, 3 months ago Alex S
    Hi, I Work Here

    Hi FastCloud,

    The plugin makes use of the base wp_mail settings. Based on you asking this I suspect you have a, not weird but at least uncommon, setup. Could you elaborate?

    Regardless, I would recommend running a plugin conflict test. Can you try disabling all non-SiteOrigin plugins and see if this fixes the issue? You’ll need to clear all your caches after disabling your plugins.

    If it does fix the issue, then try re-enabling your plugins one by one until the issue comes back. This procedure will help diagnose which plugin is causing the issue.

    Once we know that, we’ll be able to look at what might be causing the conflict and either solve the problem or help you find an alternative plugin.

    If you aren’t using a SiteOrigin theme, then you can also try temporarily switching to one of the default WordPress themes to see if the issue is theme related.

  2. 8 years, 3 months ago fastCloud

    Sorry, overlooked the wp_mail settings, all good.

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