Home>Support>Contact form checkbox is not working – result isn’t coming through

Contact form checkbox is not working – result isn’t coming through

By Naomi Sandercock, 7 years ago. Last reply by Andrew Misplon, 7 years ago.
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Hi,

I’m using the SiteOrigin contact form widget for my company’s website. The web form itself works fine and the messages are coming through. However, I’ve now added in a checkbox so that people can opt-in to our newsletter: “Would you like to receive news and updates from Coull?” and the checkboxes: Yes/No. But when I’ve done a test message, the ticked checkbox result doesn’t come through in the message.

Also, the text has appeared very small and I can’t find anywhere to change it.

Can anyone help?

You can see the contact form here:

Contact us

Thanks!

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  1. 7 years, 5 months ago Andrew Misplon
    Hi, I Work Here

    Hi Naomi

    Thanks for posting. We’ve recently updated the Widgets Bundle plugin. Please, test after the update and let us know if the problem persists.

  2. 7 years, 5 months ago Naomi Sandercock

    Great, it’s working perfectly now!

    Thanks Andrew

  3. 7 years, 5 months ago Andrew Misplon
    Hi, I Work Here

    Super, glad to hear all is well now. Thanks for your understanding.

    All the best :)

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