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Contact form checkbox is not working – result isn’t coming through

By Naomi Sandercock, 6 years ago. Last reply by Andrew Misplon, 6 years ago.

Hi,

I’m using the SiteOrigin contact form widget for my company’s website. The web form itself works fine and the messages are coming through. However, I’ve now added in a checkbox so that people can opt-in to our newsletter: “Would you like to receive news and updates from Coull?” and the checkboxes: Yes/No. But when I’ve done a test message, the ticked checkbox result doesn’t come through in the message.

Also, the text has appeared very small and I can’t find anywhere to change it.

Can anyone help?

You can see the contact form here:

Contact us

Thanks!

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  1. 6 years, 2 months ago Andrew Misplon
    Hi, I Work Here

    Hi Naomi

    Thanks for posting. We’ve recently updated the Widgets Bundle plugin. Please, test after the update and let us know if the problem persists.

  2. 6 years, 2 months ago Naomi Sandercock

    Great, it’s working perfectly now!

    Thanks Andrew

  3. 6 years, 2 months ago Andrew Misplon
    Hi, I Work Here

    Super, glad to hear all is well now. Thanks for your understanding.

    All the best :)

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