This thread is over two years old and may be outdated. Please create a new thread if you need help, or email us if you have an active Premium license.

Conflict with Jetpack

Open 2 replies pluginplugin-widgets-bundletechnical
Jay Hova
8 years ago · Last reply by Jay Hova 8 years ago

I am experimenting with pagebuilder and the widgets. As part of this experiment I created a home page. At the bottom of this page is a section for logos that I have defined as thumbnails. For some reason Jetpack overrides the size on the thumbnail and makes it huge. I deactivate Jetpack and it works just as I expect. Am I doing something wrong here?

This is our free support forum. Replies can take several days.

Need fast email support? Get SiteOrigin Premium

Replies

2
  1. Alex S Staff 8 years, 9 months ago

    Hi Jay,

    Your settings, from what I can see, look fine. Would it be possible for you to send me an export for this widget so I can take a look at the settings I can’t see? To do this open up the page with the widget and click layout in the Page Builder toolbar. Then click import/export and then click download. Please upload the export to a 3rd party file hosting site such as teknik.io.

  2. Jay Hova 8 years, 9 months ago

    I used dropbox I hope that works for you if not let me know. It looks like something is overriding the CSS sizing for thumbnails whenever Jetpack is enabled. Of course JP should not be doing that.

    https://www.dropbox.com/s/3prluza0uamaa9q/layout-16052017.json?dl=0

Replies on this thread are closed.

Please create a new thread if you have a question, or purchase a SiteOrigin Premium license if you need one-on-one email support.

Have a different question or issue?

Start New Thread