This thread is over two years old and may be outdated. Please create a new thread if you need help, or email us if you have an active Premium license.

Compensate for sticky menu

Open 10 replies pluginplugin-page-builderquestion
Saga Norrby
9 years ago · Last reply by Andrew Misplon 9 years ago

Hi,

I have the same problem that was discussed in this thread, and have looked at the proposed solution. A part of that solution is described like this

“The new elements were added right above each section and would serve as the new anchor point.”

The problem is that I don’t understand how to add the elements above each section, considering all the content in the Page Builder is deleted if I revert from Page Builder to Editor. Can you please enlighten me on how to do that?

This is our free support forum. Replies can take several days.

Need fast email support? Get SiteOrigin Premium

Replies

10
  1. Andrew Misplon Staff 9 years, 7 months ago

    Hi Saga

    Have you perhaps tried this plugin instead?

    https://wordpress.org/plugins/hash-link-scroll-offset/

  2. Saga Norrby 9 years, 7 months ago

    Now I have, but I can’t seem to make it work. Using Chrome to inspect my site, it seems to me like my header-wrapper is 46px “thick”, and shouldn’t that be the only thing I need to fill in, in the Hash Link Scroll Offset box in the general options?

  3. Andrew Misplon Staff 9 years, 7 months ago

    That’s correct.

    Can we take a look at your site with the hash scroll plugin activated?

  4. Saga Norrby 9 years, 7 months ago

    Of course: http://www.bitfrbit.se

  5. Andrew Misplon Staff 9 years, 7 months ago

    The header looks to be 100px high. Can you try that as the offset?

  6. Saga Norrby 9 years, 7 months ago

    Tried, but it made no difference I’m afraid.

  7. Andrew Misplon Staff 9 years, 7 months ago

    Hi Saga

    Would it be possible for you to create a temporary admin account for us so we can log in and take a look? You can create the account with the following email address:

    [email protected]

    Just navigate to UsersAdd New in your WordPress admin. Enter siteorigin for the username and [email protected] for the email address. Make sure you’ve selected Administrator for the role and enabled the Send Password field so we receive the details.

    Once we’re finished taking a look, you can delete this account. We’ll let you know when to do that.

  8. WordPress Private 9 years, 7 months ago

    This is a private message.

  9. Andrew Misplon Private Staff 9 years, 7 months ago

    This is a private message.

  10. Andrew Misplon Staff 9 years, 7 months ago

    Thanks for sending :) It seems the plugin isn’t working as expected in conjunction with your theme. It’s worth at this point, reaching out to your theme support. The theme is handling the sticky header and most likely smooth scroll so the offset issue fits really closely in with those elements. They will hopefully be able to shed further light on this problem.

Replies on this thread are closed.

Please create a new thread if you have a question, or purchase a SiteOrigin Premium license if you need one-on-one email support.

Have a different question or issue?

Start New Thread