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Compatibility with Revolution Slider Using Internet Explorer 11

My Revolution Sliders work great with all browsers except Internet Explorer 11. It is definitely a Page Builder issue, as I have made a page without Page Builder, and that Revolution Slider works fine in IE. As soon as I put it into any Page Builder widget (have tried Editor, HTML, plain text widgets), the slider gives an “oops” message. I have also done a plugin check and there are no other plugin compatibility problems. Using Vantage Premium theme. Has this happened to anyone else and is there any fix? Thanks.

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  1. 4 years, 10 months ago Alex S
    Hi, I Work Here

    Hi Picolat,

    I’m sorry to hear you’re having trouble using Revolution Slider inside of SiteOrigin Page Builder. Can you please link me to a non-Page BUilder powered page and a Page Builder powered page? This will allow me to run some tests and hopefully work out what’s going wrong.

  2. 4 years, 10 months ago picolat

    Thanks for responding! Here are some links for you to test:

    This page has a slider within Page Builder:
    http://audience-av.com/testsliderpb/

    This page has a slider with no page builder:
    http://audience-av.com/testslider/

    This page I uploaded just the html of the homepage slider, and it works as just a stand alone html page (although not styled of course):
    http://audience-av.com/wp-content/uploads/html/slider/slider.html

  3. 4 years, 10 months ago Alex S
    Hi, I Work Here

    Hi Picolat,

    I’ve inspected both the non-PB and PB pages in IE 11 and Slider Revolution works on neither page for me. Does either page work in IE 11 on a different computer?

    I’ve had a look over the Slider Revolution changes and it appears they’ve just recently resolved an IE 11 issue that broke compatibility. I recommend reaching out to them to see if there are any other known IE 11 related issues.

  4. 4 years, 10 months ago picolat

    It seems they do not work for me in IE either. I swear it worked before on the non-Page Builder page! I have an open support ticket to them but unfortunately they have stopped corresponding with me x2 days, which is unfortunate for me. If I can’t figure it out, I’m going to have to re-do 28 sliders with another plugin! Can you possibly direct me to the page where you saw the IE 11 issue that broke compatibility? Thanks for your help.

  5. 4 years, 10 months ago Alex S
    Hi, I Work Here

    Hi Picolat,

    I saw reference to IE 11 in the changelog. IE 11 received fixes in version 6.1.3 and 6.1.2.

    If you’re looking for alternatives, I recommend considering out Smart Slider 3.

  6. 4 years, 10 months ago picolat

    Hi Alex, I have notified them that I am aware of the IE11 fixes now. That is funny that you should mention Smart Slider 3, because that’s the one I have picked out to replace my sliders if I have to go that way! Anyway I remember you from years ago and your help with the Vantage Theme. You have always been so helpful and I appreciate it.

  7. 4 years, 10 months ago Alex S
    Hi, I Work Here

    Hi Picolat,

    Thank you for your very kind words! :)
    I wish you the best of luck with getting a resolution.

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