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Compatibility problem

By CHARRIER Peggy L'Abeille Créative, 1 year ago. Last reply by Andrew Misplon, 1 year ago.

Helle,

I’m using the premium Virtue theme from Kadence theme, which has SiteOrigin’s bundle widgets integrated into it.
In the home page I used a slider offered by the Virtue theme and the article carousel offered by your SiteOrigin Bundle widget.
But when I install this carousel, my virtual slider no longer scrolls the images, it only stays on the first image.

I contacted Virtue support who saw the article carousel js error in the chrome console. They tell me to check with you. The slider works fine if I remove the SiteOrigin article carousel.

My site is currently being redesigned, so in maintenance mode, I can give you temporary access but I don’t want to display it here, can we send you a private message?

Can I have help?
THANKS !

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  1. 1 year, 4 months ago Andrew Misplon
    Hi, I Work Here

    Hi, thanks for getting in touch.

    Do you perhaps have a publicly available URL where we can take a look at the issue?

    Thanks

    Andrew

  2. 1 year, 4 months ago CHARRIER Peggy L'Abeille Créative

    Hi
    Here it is: https://new.chambres-dhotes-haute-maurienne.fr

  3. 1 year, 4 months ago Andrew Misplon
    Hi, I Work Here

    Thanks. Kadence is also using the Slick library. Does the SiteOrigin Post Carousel work normally if you setup a test page without a theme slider?

  4. 1 year, 4 months ago CHARRIER Peggy L'Abeille Créative

    Hi Andrew
    Siteorigin's article carousel works great on the current homepage, even with the kadence slider. It's just that when enabled, the kadence theme slider no longer scrolls….
    Regards

  5. 1 year, 4 months ago Andrew Misplon
    Hi, I Work Here

    Thanks for confirming. At a glance, it looks like the theme’s slider is passing values to the Widgets Bundle slider that are unexpected. Both are making use of the same library, Slick.js. I’ll ask Alex here at SO to take a look. We’ll get back to you with a solution.

  6. 1 year, 4 months ago CHARRIER Peggy L'Abeille Créative

    Very good, thank you :)

  7. 1 year, 4 months ago Andrew Misplon
    Hi, I Work Here

    Hi, you can try the below version of the Widgets Bundle to see if it helps:

    https://siteorigin.com/wp-content/uploads/2023/05/so-widgets-bundle.1.49.3-beta.zip

    The ZIP file once on your desktop can be installed from PluginsAdd NewUpload Plugin.

  8. 1 year, 4 months ago CHARRIER Peggy L'Abeille Créative

    Hi,
    Thanks, but is it a trial version? I see Beta….
    I don't want to take any risk…

  9. 1 year, 4 months ago Andrew Misplon
    Hi, I Work Here

    Hi. You’re welcome to wait for the next release. There is no additional risk testing the beta release above. The beta tag is a way to send an early release that will still update normally within WordPress. The testing that went into the above build and the testing that goes into a normal release is the same.

  10. 1 year, 4 months ago CHARRIER Peggy L'Abeille Créative

    Hi Andrew,
    It's perfect, everything works now. A big thank-you !

  11. 1 year, 4 months ago Andrew Misplon
    Hi, I Work Here

    Super; glad the update helped.

    All the best with your website. If questions arise in the future, please, don’t hesitate to get in touch via a new thread.

    Cheers for now :)

    Andrew

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