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8
  1. Alex S Staff 7 years, 10 months ago

    Hi,

    Do you have a public URL where we can take a look at what’s going on?

  2. Ole Petter Holthe-Berg 7 years, 10 months ago

    Yes,http://coop-oppdal.no/om-coop-oppdal/ …
    (The sidebar does not work, but is as it should in the backend)

  3. Alex S Staff 7 years, 10 months ago

    Hi Ole,

    Thanks. Your website doesn’t include any of the standard SiteORigin Page Builder styling so I suspect something is either preventing it from outputting.

    Can you try disabling all non-SiteOrigin plugins and see if this fixes the issue? You’ll need to clear all your caches after disabling your plugins.

    If it does fix the issue, then try re-enabling your plugins one by one until the issue comes back. This procedure will help diagnose which plugin is causing the issue.

    Once we know that, we’ll be able to look at what might be causing the conflict and either solve the problem or help you find an alternative plugin.

    If you aren’t using a SiteOrigin theme, then you can also try temporarily switching to one of the default WordPress themes to see if the issue is theme related.

  4. Ole Petter Holthe-Berg 7 years, 10 months ago

    Hey!

    I have tested out your suggestions, and it looks like its theme-related, cause the PageBiuilder works on the default WP theme. I really dont know why this issue is case, since it worked before with same theme.

    Are you still able to help me resolve the issue? :-)

  5. Alex S Staff 7 years, 10 months ago

    Hi Ole,

    Are there any setting differences between the linked site and any of your other websites that are also using this website and Page Builder? If so, try setting the affected site up to be exactly the same as one of them working sites. Are they all on the same theme/plugin versions?

    If the above is no differences, and yes, I would recommend reaching out to the theme developers to see if they have any ideas. If they have any specific questions for us, please feel free to forward them to us.

  6. Ole Petter Holthe-Berg 7 years, 10 months ago

    I compare with http://www.slakthuset.no. It is the same version and same plugins. There everything works fine, I find nothing different from it. Have also talked with template developer, but they do not understand what’s wrong, since it has worked before. They have tried a lot.

    :( :(

  7. Ole Petter Holthe-Berg 7 years, 10 months ago

    Can we find out of this?

  8. Ole Petter Holthe-Berg 7 years, 10 months ago

    Oh, i fixed it :D
    My theme was missing wp_head(REALLY DONT KNOW WHY!!) so my stylesheets was loaded in header (only theme css)

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