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Column not working on Page Builder

6 years ago · Last reply by Andrew Misplon 6 years ago

Hi
I just try page builder today, This is new wordpress and I only install Page Builder by SiteOrigin, SiteOrigin Widgets Bundle, Contact Form 7 and Advance Custom Field

SiteOrigin Widget Bundle work great, it show slider on my website, however Page builder is not working, I try to create a row with 2 column, 50/50 but as you can see on my website, it showing 1 row on top of each other: http://demos.webboxvn.com/webdiennuoc/
Can you let me know what happen ?

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Replies

2
  1. Andrew Misplon Staff 6 years, 5 months ago

    Hi

    If you have a moment, perhaps check the console in your browser’s developer tool. Here is how: https://wordpress.org/support/article/using-your-browser-to-diagnose-javascript-errors/#step-3-diagnosis. There are several JavaScript errors present. If Page Builder isn’t functioning normally, it might be related to those errors. If you’d like to troubleshoot those errors, try temporarily deactivating all non-SiteOrigin plugins. If that doesn’t resolve JavaScript errors, try briefly switching to a default theme like Twenty Nineteen and then checking the developer console again. If the errors are gone then it’s possible they are related to your theme.

  2. Andrew Misplon Staff 6 years, 5 months ago

    Here is a screenshot of the console errors, they might be related: https://imgur.com/a/Z6Kmmjy.

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