I built my site about two years ago, with no knowledge of WordPress before. Since then, I haven’t made many changes to it. Now I am trying to add a new page and every time I create a new page I have all this code showing at the top of the page when I go to live editor, even when I copy a page that doesn’t show the code after I copy it, it is there. I wish I could post a picture of it or copy the text, but it won’t let me copy it.
Code at the top of my page?
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Hi TeeKay
Please, take a screenshot of the issue, upload to imgur.com or similar and send us the link. Thanks :)
https://photos.app.goo.gl/i2PEFrvVsnj2mNnS8
Thanks. Does the issue persist if you temporarily deactivate all plugins not authored by SiteOrigin?
yes
Does the issue persist if you temporarily deactivate all non-SiteOrigin plugins AND switch to a default theme like Twenty Nineteen? If so, please, send a link to a page impacted by the issue.
No, it doesn’t
Please, send a link to a page impacted by the issue. Thanks.
The code doesn’t show up in the Twenty Nineteen theme. Of course, now my site doesn’t look the same. What does this mean? A problem with Page Builder Framework? (That’s the theme I am using.) Someone told me that when I previously used the theme, there were ShortCodes in the page builder, and apparently they are not there now. I have no idea what this means or how I can get rid of the code. Please don’t tell me I have to redo my site.
It means that the theme is involved in the issue. Please, reactivate your theme and send us a link to an impacted page. Thanks.
http://goneflash.com/?page_id=101
Thanks. It might be worth also reaching out to theme support for a hand https://wp-pagebuilderframework.com/support/.
It looks like the shortcodes are in your menu. Try and investigate the issue from there. How were widgets added to your menu? Are you perhaps using https://wp-pagebuilderframework.com/docs/mega-menu/. If so, if you go to Appearance > Menus and access your menu, are there shortcodes in the menu item descriptions?
Theme support might have a much better idea of what’s happened and how Page Builder is being used in the menu.