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click on slider

By Peter Wiblishauser, 10 years ago. Last reply by Andrew Misplon, 10 years ago.
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Hi,
i use the siteorigin slider. if i don´t touch it, it works fine. but if i click on the arrow left or right, or on the dots, that indicate the different pictures, in order to move manually to another picture of the slide (as a visitor of the page), then the slider stops working at all. The slider doesnt move any more.
it happens in chrome and in safari.

what can i do?
Thanks
Peter

URL: http://www.wiblishauser.de/eifersucht/

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  1. 10 years, 20 days ago Andrew Misplon
    Hi, I Work Here

    Hi Peter

    Thanks for reaching out.

    Do you have perhaps have Meta Slider > Advanced > Hover Pause enabled? I didn’t see a slider at the link provided. Could you perhaps confirm that the slider is located there.

  2. 10 years, 20 days ago Peter Wiblishauser

    Hi Andrew,

    thanks for ur answer.

    im not using the metaslider. i use the site origin page builder with the widget for SiteOrigin slider.

    the yellow textbox is the slider: wait some seconds and the text you see will change.

    http://monosnap.com/image/g5t6caNRdu2ehh3MApS51C7cg9gwyE

    thanks for help

    Peter

  3. 10 years, 20 days ago Andrew Misplon
    Hi, I Work Here

    Apologies. I do know about this bug. We’re hoping to push an update for the Widgets Bundle very soon to fix. Apologies for the hassle. Please try the following at Appearance > Custom CSS to hotfix:

    /* SO Slider Hotfix */

.sow-slider-images .cycle-slide-active {
    visibility: visible !important;
}

    Let me know how that goes.

  4. 10 years, 20 days ago Peter Wiblishauser

    Hi,

    now, after implementation of the hack i can just move once to the next picture of the slide. and then the slide stops working :-(

    if i dont touch the slider, it works like usual.

    seems i have to wait for the update.

  5. 10 years, 20 days ago Andrew Misplon
    Hi, I Work Here

    Thanks for giving that a try. Apologies for the hassle. We’ll have an update out as soon as possible.

  6. 10 years, 20 days ago Andrew Misplon
    Hi, I Work Here

    Greg and I have been looking at the problem and we’re unable to re-create. If possible, please could you do a plugin conflict test for us. To do that you’d temporarily de-activate all non-SiteOrigin plugins and re-test the slider. If the problem resolves you’d then re-activate your plugins one by one, re-testing the problem after each activation.

    Thanks

  7. 10 years, 19 days ago Peter Wiblishauser

    Hi,
    thanks for the hint!
    It was the plugin "wp anything slider".
    now it works.
    Thanks a lot
    Peter

  8. 10 years, 19 days ago Andrew Misplon
    Hi, I Work Here

    Thanks for reporting the conflict. Really glad to hear you made progress.

    All the best :)

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