The Circle Icons do not show the proper Symbols but 4 letters/numbers. An example can be found at http://zahrnt.com/kreativ-denken. The problem occurred after transferring the site from my localhost to my domain.
This issue has already been discussed (https://siteorigin.com/thread/circle-icons-not-working-properly/#comment-44904). I did what the user Cory Hecht did: “I have checked this on multiple computers. I am using chrome on windows right this second. I have no updates available. I de-activated all of the plugins and I cleared the cache. It’s still showing up as boxes for me. And I don’t have any caching plugins.” (except for clearing the cache, about which I am no sure how it could matter as the problem exists with multiple computers/browsers, though not on all of them)
What else could I do? Thanks!
Hi Valentino
This is most likely the issue. Font Awesome is being loaded from the following url:
http://zahrnt.com.213-203-203-211.net-publics.de/wp-content/themes/vantage/fontawesome/css/font-awesome.css?ver=3.2.1
Please head to Settings > General and take a look at your Site and WordPress URL’s. Once the above URL matches your site’s URL the problem should resolve.
Hi Andrew, I copied http://zahrnt.com.213-203-203-211.net-publics.de/wp-content/themes/vantage/fontawesome/css/font-awesome.css?ver=3.2.1 into Settings > General > URL not really believing that this would be the solution … but what happened was quite regrettable: The entire site is messed up and I can no longer log in to the dashbord to make changes. Instead I am being transferred to a page that describes Font Awesome. How can I undo this???
Phew ok let me think for a second. What I said was to ” take a look at your Site and WordPress URL’s”, not to copy that url in there. Apologies that you thought that. I’ll be with you now.
Ok, we can resolve this with FTP access. Please login to your server and copy wp-config.php from your root folder to your desktop. Then at the bottom copy these lines in:
define('WP_HOME','http://example.com'); define('WP_SITEURL','http://example.com');Swap out example.com with your url. Save and re-upload, that should sort this out.
Basically, what I was highlighting is that Font Awesome was being loaded from a url different to your site url. The different url is being set at Settings > General so I was indicating to go check those urls and make sure they are the same.
Let me know you come along here.
My bad, I do see how what I said was confusing. Sorry about that!
Great to hear back from you so quickly! I tried
define(‘WP_HOME’,’http://zahrnt.com.213-203-203-211.net-publics.de’);
define(‘WP_SITEURL’,’http://zahrnt.com.213-203-203-211.net-publics.de’);
and
define(‘WP_HOME’,’http://zahrnt.com’);
define(‘WP_SITEURL’,’http://zahrnt.com’);
and the 2 combinations of the shorter and the longer URL.
The result was that I got to the normal log-in page (rather than one where everything was on the left side). But it does not recognize my password any longer.
So sorry about the confusion here. Ok so can you get to the login page? If so can you use the password reset link?
I should add that I didn’t use FTP but changed them directly in the Paralles Plesk backend. But I guess that doesn’t matter.
Yeah file manager or FTP, either is fine.
Reset didnt’t change anything. But I made an interesting observation: If I enter a wrong password, the box in the middle is shaking and I get a notification, if I enter the correct one, it is simply erased.
So nothing is being received when you use this form?
http://zahrnt.com.213-203-203-211.net-publics.de/wp-login.php?action=lostpassword
Are you logging in here?
http://zahrnt.com.213-203-203-211.net-publics.de/wp-login.php
Yes, I did receive an email and reset the password.
Yes, this is where I try to log on.
I currently have this in config-php
define(‘WP_HOME’,’http://zahrnt.com.213-203-203-211.net-publics.de’);
define(‘WP_SITEURL’,’http://zahrnt.com.213-203-203-211.net-publics.de’);
Can you perhaps email me your WordPress login details so I can check quickly.
[email protected]
It’s on its way to South Africa.
If that helps, I can also send you the details of my backend.
Hooray! The page is back – and the icons are fine.
Time for a late lunch :)
Really stoked to hear that. Thanks for being patient along the way, appreciate it!
Chat soon.
Cheers.