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Circle icon and social widget icons disappeared

Open 7 replies generalpremium
Started · Latest reply by Andrew Misplon

Hello,

The circle icons and social widget pictures (e.g. the twitter bird) have disappeared from my website (www.loganloans.com.au).

Does anyone have a solution for this?

URL: http://www.loganloans.com.au

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Replies

7
  1. Andrew Misplon Staff

    Hi bigbear

    Please try temporarily-de-activating all non-SiteOrigin plugins and see if the issue resolves. Font Awesome, the icon library is being loaded via a CDN, a plugin is most likely doing this. Perhaps a caching / speed optimisation plugin.

  2. bigbear

    Hi Andrew,

    Thank you for your advice. I’ve gone ahead and disabled my gzip and leverage caching plugins but the icons are still not appearing. I think the damage has already been done. Is there a way to reactivate the Font Awesome Icon Library?

  3. Andrew Misplon Staff

    Is there a plugin running called Font Awesome More Icons? If so, can you please try temporarily de-activating that? That plugin might actually be the issue.

  4. bigbear

    Hi Andrew,

    Still not working unfortunately. What do you suggest I do from here?

  5. Andrew Misplon Staff

    There is still a line in the site’s source code, in the head, that’s loading Font Awesome from the CDN url instead of the local url as it should be. Did you clear your cache after de-activating Font Awesome More Icons? Additionally have you tried clearing your cache and de-activating your caching/speed booster plugin?

    If you’re still unable to resolve please email through a set of temporary login details to [email protected] and I’ll take a look. Please include a link back to this thread in that email.

    Thanks

  6. bigbear

    All fixed now, thanks! Instead of deactivating my speed booster plugins I had to delete them.

  7. Andrew Misplon Staff

    Glad to hear you made progress here.

    I haven’t tested it with Vantage yet but I do have it working with Font Awesome on another template, you might consider: http://wordpress.org/plugins/wp-fastest-cache/.

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