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Child theme not working

Open 5 replies themetheme-vantage
Misty Matera
11 years ago · Last reply by Andrew Misplon 11 years ago

When I add a child theme I get this message when I click on customize “Not Acceptable

An appropriate representation of the requested resource /dev/wp-admin/customize.php could not be found on this server.

Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.”

I have read all your support and none of your code seems to work. Am I missing something?
I love the theme and was going to purchase it until I started having this child theme so if you can help me out here I will be more than happy to purchase this theme.

URL: http://shoppingnetworkofamerica.com/dev

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Replies

5
  1. Misty Matera 11 years, 10 months ago

    Oh here is the code I am using in my child theme

    /*
 Theme Name:   Vantage Child
 Author:       SiteOrgin
 Template:     vantage
 Version:      1.0.0
*/
@import url("../vantage/style.css");
  2. Greg Priday Staff 11 years, 10 months ago

    Hi Misty

    Have you gone over the documentation for creating a child theme?

    http://codex.wordpress.org/Child_Themes

  3. Misty Matera 11 years, 10 months ago

    Yep I have been trying to figure this out for 2 days now. I decided to backup my site just in case. Here is all the code and files that I have created to try and fix this problem

    style.css

    /*
 Theme Name:   Vantage Child
 Author:       SiteOrgin
 Template:     vantage
 Version:      1.0.0
*/
@import url("../vantage/style.css");

    functions.php

    // Make the theme translatable
function portal_child_set_text_domain(){
load_theme_textdomain( 'portal', get_stylesheet_directory() . '/languages' );
}
add_action('after_setup_theme', 'portal_child_set_text_domain', 15);

    rtl.css

    /*
Theme Name: Vantage Child
Template: vantage
*/
@import url("../vantage/rtl.css");

    And thanks for the quick response, now that 's customer service for you, I appreciate it.

  4. Misty Matera 11 years, 10 months ago

    I just logged into another clients website which I am using the Customizr Theme for and it is doing the same thing, everything works fine until I try to customize it using the customization tab. it throws the same error. I’m wondering if the new WordPress update caused this issue.

  5. Andrew Misplon Staff 11 years, 10 months ago

    Hi Misty

    Sorry for the delay here. Have you made any progress?

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