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Child theme not working

Open 5 replies themetheme-vantage
Misty Matera
11 years ago · Last reply by Andrew Misplon 11 years ago

When I add a child theme I get this message when I click on customize “Not Acceptable

An appropriate representation of the requested resource /dev/wp-admin/customize.php could not be found on this server.

Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.”

I have read all your support and none of your code seems to work. Am I missing something?
I love the theme and was going to purchase it until I started having this child theme so if you can help me out here I will be more than happy to purchase this theme.

URL: http://shoppingnetworkofamerica.com/dev

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Replies

5
  1. Misty Matera 11 years, 5 months ago

    Oh here is the code I am using in my child theme

    /*
 Theme Name:   Vantage Child
 Author:       SiteOrgin
 Template:     vantage
 Version:      1.0.0
*/

@import url("../vantage/style.css");
  2. Greg Priday Staff 11 years, 5 months ago

    Hi Misty

    Have you gone over the documentation for creating a child theme?

    http://codex.wordpress.org/Child_Themes

  3. Misty Matera 11 years, 5 months ago

    Yep I have been trying to figure this out for 2 days now. I decided to backup my site just in case. Here is all the code and files that I have created to try and fix this problem

    style.css

    /*
 Theme Name:   Vantage Child
 Author:       SiteOrgin
 Template:     vantage
 Version:      1.0.0
*/

@import url("../vantage/style.css");

    functions.php

    // Make the theme translatable

function portal_child_set_text_domain(){
load_theme_textdomain( 'portal', get_stylesheet_directory() . '/languages' );
}
add_action('after_setup_theme', 'portal_child_set_text_domain', 15);

    rtl.css

    /*
Theme Name: Vantage Child
Template: vantage
*/

@import url("../vantage/rtl.css");

    And thanks for the quick response, now that 's customer service for you, I appreciate it.

  4. Misty Matera 11 years, 5 months ago

    I just logged into another clients website which I am using the Customizr Theme for and it is doing the same thing, everything works fine until I try to customize it using the customization tab. it throws the same error. I’m wondering if the new WordPress update caused this issue.

  5. Andrew Misplon Staff 11 years, 5 months ago

    Hi Misty

    Sorry for the delay here. Have you made any progress?

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