Hello,
I’m supporting a website that uses the SiteOrigin Page Builder plugin’s visual editor. When the owner makes changes to a page and attempts to preview it before saving, the changes aren’t reflected in the preview. This makes updating difficult. After some research I came across this thread from two years ago:
Changes in a Visual Editor Widget not reflecting when I do Preview Changes
This is the same as my issue. SiteOrigin has claimed that this bug was fixed in updates, but I’m still having it. Please help?
Thanks,
Adam
Hi Adam,
Preface; The linked thread has been fixed and is, while similar, unrelated to the issue you’re having.
Can you try following our general WordPress plugin troubleshooting guide? From the sounds of things, this might fix your issue. Here’s a video on the process:
The first thing to check is server-side caching through plugins like W3 Total Cache, WP Super Cache, etc. If you have any of these caching/performance plugins installed, try clearing their cache and see if that helps.
It might also be browser cache. Try clearing your browser cache, and then refreshing the page to see if that helps.
You can read more about this sort of issue on the WordPress codex.
Next, you can try running a plugin conflict text. You can start by disabling all non-SiteOrigin plugins and see if this fixes the issue? You’ll need to clear all your caches after disabling your plugins.
If it does fix the issue, then try re-enabling your plugins one by one until the issue comes back. This procedure will help diagnose which plugin is causing the issue.
Once we know that, we’ll be able to look at what might be causing the conflict and either solve the problem or help you find an alternative plugin.
If you aren’t using a SiteOrigin theme, then you can also try temporarily switching to one of the default WordPress themes to see if the issue is theme related.
Thank you, I'll try these and update you!