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Changes in customizer not appearing in preview

Open 2 replies themetheme-vantage
Craines1976
Started · Latest reply by Andrew Misplon

Hi, I’m new to this so bear with me please. I am making changes in the customizer using the Vantage theme. These changes are appearing in the customizer preview, but not in the SiteOrigin Live Editor or via the Preview Changes button. I have cleared the cache and disabled unnecessary plugins. I contacted my host, who was also unable to get changes to take effect and was advised by the host that this was an issue with my Vantage theme. May I please have some assistance?

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  1. Craines1976

    Hi – I managed to figure out what was wrong. When in the customizer, I noticed that the page was saved as a draft. Once published, problem is resolved. The page was published when viewing the pages panel from the dashboard, so it appears I must make sure to publish in two places? (Customizer and pages panel). Thanks anyway!

  2. Andrew Misplon Staff

    Hi, glad to hear you’re making progress.

    You can also try checking that the Customizer is set to publish: https://imgur.com/a/N20YN1G.

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