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Can’t install Page Builder from WordPress directory

By George Plumley, 7 years ago. Last reply by Alex S, 7 years ago.

Getting an Installation Failed and a “file doesn’t exist” message when tried to install PB from the WP directory…

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  1. 7 years, 9 months ago George Plumley

    To be clear – this is when you try to do the installation through Add New within WordPress. I was able to go to the WP directory, download the zip file, and do a manual install.

  2. 7 years, 8 months ago Alex S
    Hi, I Work Here

    Hi George,

    Unfortunately, we released an update just when WordPress 4.7 released which annoyingly caused massive issues with the ability to download the plugin. For future reference, if this occurs please navigate to WP AdminDashboardUpdates and click Check Again. That’ll allow for the plugin to install without issue. Not too sure why though as it’s obviously not being updated but rather installed.

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