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can’t edit wrapper settings anymore

Open 1 reply bug-reportpluginplugin-page-builder
tourneboule
5 years ago · Last reply by Andrew Misplon 5 years ago

Hi, since a few weeks, i can’t edit wrapper settings anymore
Plugin and WP are upt to date

error message tells me to reload page or to contact admin
Refresh page doesn’t correct anything

Have you got an idea how to fix it ?

Does uninsall page builder and reinstall it be a fix ?

Regards

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  1. Andrew Misplon Staff 5 years, 3 months ago

    Hi, thanks for reaching out.

    When able, please, try running a plugin conflict test. Temporarily deactivate all plugins not authored by SiteOrigin. In this state, does the issue resolve? If not, temporarily switch your theme to a default theme like Twenty Nineteen, in this state, does the issue resolve? The goal is to find a working baseline.

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