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Can’t edit WP site with SiteOrigin

Resolved 3 replies bug-reportpluginplugin-page-builder
Nadja Andersen
5 years ago · Last reply by Andrew Misplon 5 years ago

Yesterday I got a problem with one of our sites: When I want to edit the page content, can’t no longer see the page builder with all the content in. I can only see the code (with white text, so very hard so see unless i mark it..)
If I want to see a preview of the page it’s a total different page than what it shows if you go to the website when you are not logged in!

I can’t hit any other button on the edit page (like clear cache, SEO, screen, help etc.)

I’ve tried to update to the newest version of WP but it didn’t help, I’ve tried in different browsers AND incognito. Same problem. It’s all white.

Hope this can be fixed fast and easy.

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Replies

3
  1. Andrew Misplon Staff 5 years, 8 months ago

    Hi Nadja

    Thanks for reaching out.

    Try to find a working baseline. Temporarily deactivate all plugins not authored by SiteOrigin. Does the issue resolve in that state?

  2. Nadja Andersen 5 years, 8 months ago

    Hi Andrew,

    Thanks for your message. I tried to deactivate all plugins one by one to see if one of them had an negative effect on the SiteOrigin setup.
    I found one that messed up with the settings.

    Thanks for the help.

  3. Andrew Misplon Staff 5 years, 8 months ago

    Super, glad to hear you’re making progress. All the best with your site.

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