Home>Support>Can’t Edit Static Front Page with MH Magazine Theme

Can’t Edit Static Front Page with MH Magazine Theme

I have an existing static front page (MH Magazine Theme) that I would like to edit with Page Builder. When I go to “Pages” “Edit” for that page and click on Page Builder 3 columns appear, but I don’t seem to be able to do anything with them or edit the content in any way. The request to copy content from my existing page never appears. I’m not sure how to proceed in order to edit the page.
Thank you!

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  1. 8 years, 1 month ago Alex S
    Hi, I Work Here

    Hi Sandie,

    Could you show me a screenshot of your Page Builder?

    This sounds like it could be a plugin conflict issue. Can you try disabling all non-SiteOrigin plugins and see if this fixes the issue? You’ll need to clear all your caches after disabling your plugins.

    If it does fix the issue, then try re-enabling your plugins one by one until the issue comes back. This procedure will help diagnose which plugin is causing the issue.

    Once we know that, we’ll be able to look at what might be causing the conflict and either solve the problem or help you find an alternative plugin.

    If you aren’t using a SiteOrigin theme, then you can also try temporarily switching to one of the default WordPress themes to see if the issue is theme related.

  2. 8 years, 1 month ago SandieG

    Can I post a screenshot here?

  3. 8 years, 1 month ago Alex S
    Hi, I Work Here

    Hi Sandie,

    Yes, but you’ll need to reply with an image hosted externally. Please note that we’re unable to process email attachments.

  4. 8 years, 1 month ago SandieG

    Is this the screenshot you would like to see?

    I tried deactivating all of my plug-ins and it still didn’t work.

  5. 8 years, 1 month ago SandieG

    screen shot

  6. 8 years, 1 month ago SandieG

    I am able to make a new page. It just doesn’t seem to work for an existing page.

  7. 8 years, 1 month ago Alex S
    Hi, I Work Here

    Hi Sandie,

    Thanks for that.

    Would it be possible for you to create a temporary admin account for us so we can log in and take a look?

  8. 8 years, 1 month ago Private Message - Alex S Hi, I Work Here

    This is a private message.

  9. 8 years, 1 month ago Private Message - WordPress

    This is a private message.

  10. 8 years, 1 month ago Private Message - SandieG

    This is a private message.

  11. 8 years, 1 month ago SandieG

    Just wondering when you think you would get to have a look at my website?

    Thanks!

  12. 8 years, 1 month ago Alex S
    Hi, I Work Here

    Hi Sandie,

    No, if it’s marked as a private message it’s not visible to anyone but you and I.

    So, to clarify, the issue here is that you’re unable to make adjustments to your home page and that cloning another page never occurs, right?

    If so, I was able to do both. If it’s not, could you please clarify? The clone worked without issue – just don’t clone the home page as that will reset the layout.

  13. 8 years, 1 month ago SandieG

    It was the home page that I was unable to figure out how to work with. So I’m not sure what I was doing wrong that I was unable to edit the home page with Page Builder??

  14. 8 years, 1 month ago Private Message - Alex S Hi, I Work Here

    This is a private message.

  15. 8 years, 1 month ago SandieG

    So how do I work with it without using the homepage template?

  16. 8 years, 1 month ago SandieG

    Many of the MH widgets only work on that template

  17. 8 years, 1 month ago Alex S
    Hi, I Work Here

    Hi Sandie,

    Open the page, scroll down to the page attributions box (it’ll be on the right) and then change the template. I’m unfamiliar with your theme so I can’t suggest which template to use but anything but the homepage would be worth a try.

  18. 8 years, 1 month ago SandieG

    So basically build it from scratch and then choose that page as the static home page?

    Are you able to work with the page I’ve already made, just switching the template choice?

  19. 8 years, 1 month ago Alex S
    Hi, I Work Here

    Hi Sandie,

    The template doesn’t look editable so no. :( You might be better off leaving the homepage as is and then working on a different page. To clarify, SiteOrigin Page Builder cannot make direct modifications to page templates.

  20. 8 years, 1 month ago SandieG

    Ok, thank you so much for your help Alex!

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