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Can’t edit pages while Page Builder by SiteOrigin is active

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I have gone through every plugin deactivating and reactivating them one by one to determine the culprit. The only time I cannot edit my pages or post is when the Page Builder by SiteOrigin plugin is active. I get a blank page.

I have cleaned and purged out all of my cache. Please help. Thanks

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  1. 6 years, 8 months ago Andrew Misplon
    Hi, I Work Here

    Hi, sorry for the hassle. We’ll have an update out to fix this in the next 12-24hrs. In the meantime you can resolve by contacting your hosts and asking them to upgrade your PHP version to the highest version 7 they offer. You’re most likely currently using a version of PHP 5. PHP 7.2 or greater is recommended for WordPress. Alternatively, you could use https://wordpress.org/plugins/wp-rollback/ to temporarily roll back. Apologies again for the hassle.

  2. 6 years, 8 months ago dpowel2

    Hi Andrew,

    Thanks so much for the timely response. I can wait for the update and in the meantime will talk with my hosting provider.

    Thanks again

  3. 6 years, 8 months ago dpowel2

    Follow up…

    Hi Andrew,
    After viewing my site this morning I noticed that the logo in the header was no longer displaying, which isn’t good for my site.

    So I downloaded and installed the WP Rollback plugin as you suggested. After activating the app, I used it to roll back Page Builder by SiteOrigin to a previous version. Now I am receiving a HTTP ERROR 500 on the front end and the back end.

    Any suggestions to fix this will greatly be appreciated

  4. 6 years, 8 months ago Andrew Misplon
    Hi, I Work Here

    Hi, really sorry for missing your reply. Somehow it slipped past my usual reply list, I just noticed it now. Are you still facing any problems? Thanks, Andrew

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