Hi, folks!
Strange issue: since the last wordpress update I can only access sites which are fully build with pagebuilder. As soon as I try to access a page that hasn’t been build with it or try to create a new page the screen goes fully white and nothing happens …
When I deactivate pagebuilder, everything works as expected. And when I turn it on again … same problem …
Any ideas?
Hi Der
Thanks for reaching out.
If you are able to enable WP_DEBUG in your WordPress wp-config.php file, the white screen will most likely present an error: https://codex.wordpress.org/WP_DEBUG. Alternatively, please see the plugin conflict steps below to help resolve the problem.
This sounds like it could be a plugin conflict issue. Can you try disabling all non-SiteOrigin plugins and see if this fixes the issue? You’ll need to clear all your caches after disabling your plugins.
If it does fix the issue, then try re-enabling your plugins one by one until the issue comes back. This procedure will help diagnose which plugin is causing the issue.
Once we know that, we’ll be able to look at what might be causing the conflict and either solve the problem or help you find an alternative plugin.
If you aren’t using a SiteOrigin theme, then you can also try temporarily switching to one of the default WordPress themes to see if the issue is theme related.