Notice: This thread is over two years old; the information may be outdated. Please consider creating a new thread if you require free support. If you have an active SiteOrigin Premium license, you can email our premium support desk at [email protected].
Hello,
What is happening to page builder.
Can not edit pages of posts anymore. just getting the load circle
please help
regards
jan
Hi Jan,
This sounds like it could be a plugin conflict issue. Can you try disabling all non-SiteOrigin plugins and see if this fixes the issue? You’ll need to clear all your caches after disabling your plugins.
If it does fix the issue, then try re-enabling your plugins one by one until the issue comes back. This procedure will help diagnose which plugin is causing the issue.
Once we know that, we’ll be able to look at what might be causing the conflict and either solve the problem or help you find an alternative plugin.
If you aren’t using a SiteOrigin theme, then you can also try temporarily switching to one of the default WordPress themes to see if the issue is theme related. Ideally, if you could also tell me the name of your theme that would be greatly appreciated.
Hi Alex, thanks for your swift reply.
WordPress update 4.5.2 causes this.
Off course I renamed the plugin folder and changed theme.
But the plugin keeps spinning and not working.
I’ll be testing other possibilities
regards
Hi Jan,
What theme are you using?
http://demo.crocoblock.com/wp-themes/journey-travel-agency
Hi Jan,
Do you have a public URL where we can take a look at what’s going on? If you need to keep this URL private from other users, just select “Private Reply” on the bottom right of the comment box.
hi Alex,
I’ve been shaking up things up this morning, reinstalling plugins, and testing.
Site is not loading at the moment http://www.atsites.nl/
I’ll be back at you
Hi Alex
Site is up again.
Everything seems to work except page builde
see http://screencast.com/t/K9svbbPK
regards
Hi Alex
WordFence is de culprit…
Latest Version does not work together with SO PageBuilder
regards
Hi Jan,
Ah, yes. It’s due to that extremely strict XSS firewall rules it adds. The issue with that plugin at the start is that it’s initially very strict so things like the Learning Mode do definitely help. However, if you want to “skip” the learning process and just use your widgets you can do so pretty easily. Go to the affected widget and open it up, don’t get “blocked” yet. Instead open up another tab on WP AdminWordFenceLive Traffic and filter it by blocked traffic. Then make an adjustment to your button widget and you’ll get blocked. Go back to the Wordfence tab and press the whitelist param from FireWall button. This is 100% safe as the contents of the field are not at all close to what would be required for an XSS attack. (it’s really quite odd it would even suggest such a thing…).
Let me know if this helps.