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Replies

12
  1. Andrew Misplon Staff 10 years, 10 months ago

    Hi Rishi Gangoly

    This sounds like it could be a plugin conflict issue. Can you try disabling all non-SiteOrigin plugins and see if this fixes the issue? If it does fix the issue, then try re-enabling your plugins one by one until the issue comes back. This procedure will help diagnose which plugin is causing the issue.

    Once we know that, we’ll be able to look at what might be causing the conflict and either solve the problem or help you find an alternative plugin.

  2. WebDudes Support 10 years, 10 months ago

    Disabled all plugins and tried no joy.

    See list of plugins.

    http://mindmapstrainer.com/wp-content/uploads/2015/04/Plugins_%E2%80%B9_DHARMENDRA_RAI_%E2%80%94_WordPress_-_2015-04-22_19.16.36.png

  3. Greg Priday Private Staff 10 years, 10 months ago

    This is a private message.

  4. WordPress Private 10 years, 10 months ago

    This is a private message.

  5. WebDudes Support 10 years, 10 months ago

    Done. User created

  6. Joaquín Tejada 10 years, 10 months ago

    I have the same problem, any solution ?

  7. Andrew Misplon Staff 10 years, 10 months ago

    Hi Rishi

    Thanks for the details. I took a quick look now. The problem is being caused by the Ultimate Under Construction Page plugin. If you switch over to https://wordpress.org/plugins/wp-maintenance-mode/ instead, the issue will resolve.

    Hope that helps.

  8. Richard Stenlund 10 years, 10 months ago

    Hello. I also have the same issue with that circle and not being able to edit those areas where I used the Page Builder. I discovered the problem after the recent security update from WordPress. Tried to disable all plugins but it didn´t resolve the problem.

    • Andrew Misplon Staff 10 years, 10 months ago

      Hi Richard Stenlund

      We’d like to help you, but can you please start a new thread with your question? We can only offer you the best support possible when you’re the owner of a thread.

      Page: New Thread

      If you’re a premium user, please be sure to enter your order number so we can properly prioritize your thread.

  9. WebDudes Support 10 years, 10 months ago

    Problem resolved. You guys are the best. Thanks a ton.

  10. WebDudes Support 10 years, 10 months ago

    Shall I delete that temporary ID which I created for you guys?

  11. Andrew Misplon Staff 10 years, 10 months ago

    Super, glad we were able to resolve :) Yes, please delete our temporary admin account now.

    All the best.

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