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Can’t do any changes in the Settings page

Open 5 replies premiumthemetheme-vantage
Pedro Madruga
11 years ago · Last reply by Andrew Misplon 11 years ago

Hi,

I get this when trying to change the type of slider (or any other change on any of the tabs):

“Are you sure you want to do this?

Please try again.”

And then no changes happen.
Thanks in advance.

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Replies

5
  1. Pedro Madruga 11 years, 7 months ago

    Also, this happened after doing some CSS changes to the style.css and not the right place for CSS edits. Don’t know if it is related but how can I get the default CSS file again, please?

    Thanks.

  2. Greg Priday Staff 11 years, 7 months ago

    Hi Pedro

    This error mostly comes down to a plugin issues. Can you try disabling all non SiteOrigin plugins and see if you still get this issue?

    You can download a complete ZIP of the theme in the original order email we sent you. This ZIP will contain the original style.css.

  3. Pedro Madruga 11 years, 7 months ago

    Hi Greg, thanks for your help.
    It is an incompatibility with the Polylang plugin. It is a bit sad as my website relies a lot on it.

    Is it possible to try to check and correct this? Let me know if I can do anything. Thanks

  4. Pedro Madruga 11 years, 7 months ago

    Actually, I can now change it with Polylang activated. However, I can only have a slider if I have MetaSlider active. Really weird.

  5. Andrew Misplon Staff 11 years, 7 months ago

    Hi Pedro

    Thanks for your feedback. I’ve logged the Polylang conflict as a ticket on our side. I unfortunately can’t say exactly when it will be looked at.

    Sorry I don’t have an immediate fix.

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