I am using a premium vantage theme i purchased last year and updated the theme today to the latest update. Although i can edit my site in terms of add new page and install plugins etc i cant seem to access the customise them settings and get the following error message:
Fatel error: Call to understand method WP_`Cusomize_Panel::json() in /websites/123reg/linuxPackage22/co/nn/connecting-people.co.uk/public_html/wp-admin/customize.php on line 289
Can you tell me if this is an issue my end and what i need to do to fix this please.
URL: http://www.connecting-people.co.uk/wp-admin/customize.php?return=%2Fwp-admin%2F
Hi there,
Do you have non Site Origin plugins installed? I recommend that you deactivate them all and check whether the error has been ironed out. If so re-activate the plugins one at a time to isolate which one may be bringing conflict.
Try that and let me know the outcome
Hi Addo
I have tried what you what you suggested and deactivated all non site origin plugins and also deactivated all plugins as well and still i have the same problem.
I am using the latest premium vantage theme version 2.3.3 and wordpress version 4.0.1
Hi Saifur,
Could you send me temporary login credentials to your WordPress site so that I may have a closer. Please ensure that it is sent in a private comment.
Cheers!
This is a private message.
This is a private message.
Hi
I have managed to fix the issue which was that i had to update my wordpress to 4.1.1 The site is now working.
Thank you
Hi Saifurv,
Perfect :-)
Always feel free to open a new thread whenever you require support
Cheers