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I’m using PageBuilder but when this plug-in is activated I cannot add an image to a WordPress post. Pressing the Add Media > selecting an attachment works but pressing ‘Inset Into Post’ does not add the image into the post.
If Page Builder is deactivated the image goes into the post as normal.
Hi Thatsagoal,
Can you try disabling all non-SiteOrigin plugins and see if this fixes the issue? You’ll need to clear all your caches after disabling your plugins.
If it does fix the issue, then try re-enabling your plugins one by one until the issue comes back. This procedure will help diagnose which plugin is causing the issue.
Once we know that, we’ll be able to look at what might be causing the conflict and either solve the problem or help you find an alternative plugin.
If you aren’t using a SiteOrigin theme, then you can also try temporarily switching to one of the default WordPress themes to see if the issue is theme related.
If none of the above helps, can you please restore all previously disabled plugins and such. Then please replicate the Add Media button issue again. Can you please send me the contents of your console? Please refer to this guide on how to access your browser console.