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Cannot Upload Media Files!

By NHRG, 7 years ago. Last reply by Alex S, 7 years ago.

I am continually having issues with the Vantage theme, with every update from wordpress, or theme… I cannot upload media!

this is killing my business! Mys customer cannot upload photos with registrations…. continuous issue!

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  1. 7 years, 1 month ago Alex S
    Hi, I Work Here

    Hi NHRG,

    I’m sorry to hear about the issues you’re experiencing. Unfortunately, we haven’t received any similar reports so it’s very likely this is a plugin conflict.

    Can you try disabling all non-SiteOrigin plugins and see if this fixes the issue? You’ll need to clear all your caches after disabling your plugins.

    If it does fix the issue, then try re-enabling your plugins one by one until the issue comes back. This procedure will help diagnose which plugin is causing the issue.

    Once we know that, we’ll be able to look at what might be causing the conflict and either solve the problem or help you find an alternative plugin.

    If the above doesn’t help, can you please temporarily change to a different theme to see if the issue persists?

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