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Cannot update slider images in SiteOrigin Slider

I am having an issue with the SiteOrigin Slider. Every time I attempt to update an image in the slider, all images are deleted upon updating the page and I have to restore the page to a previous version to get them back.

If I simply try to add a slider image, it will not save the image upon updating the page, so the slider will not appear on the live site.

Somebody please help!!

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  1. 9 months, 16 days ago Andrew Misplon Hi, I Work Here


    Thanks for reaching out.

    This sounds like it could be a plugin conflict issue. Can you try disabling all non-SiteOrigin plugins and see if this fixes the issue? You’ll need to clear all your caches after disabling your plugins.

    If it does fix the issue, then try re-enabling your plugins one by one until the issue comes back. This procedure will help diagnose which plugin is causing the issue.

    Once we know that, we’ll be able to look at what might be causing the conflict and either solve the problem or help you find an alternative plugin.

    If you aren’t using a SiteOrigin theme, then you can also try temporarily switching to one of the default WordPress themes to see if the issue is theme related.

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