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Cannot see any page content after WP update and plugin update 1/1/2021

Open 4 replies bug-reportpluginplugin-page-builder
newblueworld
5 years ago · Last reply by Andrew Misplon 5 years ago

Hello,
I have problem with edit homepage which is build with SiteOrigin, when I open page to edit I see just code and cant edit blocks, what is wrong with this?






etc.

I’ve read this: https://siteorigin.com/thread/problem-with-edit-page/
Where do i find the Layout/download option?
Thanks a lot!
Matt

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Replies

4
  1. newblueworld 5 years, 2 months ago

    I found the layout/download/upload options at the bottom of my page but sadly it did not fix the issue. I cannot see the Page Builder tab anywhere…

  2. Andrew Misplon Staff 5 years, 2 months ago

    Hi Matt

    Thanks for reaching out.

    This sounds like it could be a plugin conflict issue. Can you try disabling all non-SiteOrigin plugins and see if this fixes the issue? You’ll need to clear all your caches after disabling your plugins.

    If it does fix the issue, then try re-enabling your plugins one by one until the issue comes back. This procedure will help diagnose which plugin is causing the issue.

    Once we know that, we’ll be able to look at what might be causing the conflict and either solve the problem or help you find an alternative plugin.

    If you aren’t using a SiteOrigin theme, then you can also try temporarily switching to one of the default WordPress themes to see if the issue is theme related.

  3. newblueworld 5 years, 2 months ago

    Hi!
    Thank you so much for writing.
    I’m worried as I put a lot of work into using Siteorigin and now i cannot even edit my content.
    I also don’t know if disabling plugins like Woocommerce will mess with my site, or will it be the same when I re enable?
    This happened after the latest WordPress update.
    I’ll try to disable everything again now, but I did for half my plugins yesterday to no avail.
    Thanks
    Matt

  4. Andrew Misplon Staff 5 years, 2 months ago

    Hi Matt

    A plugin conflict test as described above is a normal troubleshooting step, your plugin data is safely stored in the database and won’t be impacted.

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