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Cannot find download anymore and long submenu cutting off

Open 4 replies bug-reportthemetheme-vantage
Petri Rahikkala
8 years ago · Last reply by Alex S 8 years ago

First of all, I could not find the Vantage Premium anymore under my account, order number Private Snippet

Also second is that when submenu has several items the last of them is cut of and the screen is not scrolling. We are using 2.6 version of the theme.

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Replies

4
  1. Alex S Staff 8 years, 4 months ago

    Hi Petri,

    You can download Vantage Premium by filling out this form. You’ll receive an email with a download link and that’ll allow you to download it. We can also send you this link over premium support.

    Regarding your issue, do you have a public URL where we can take a look at what’s going on?

    By the way, as you’re a premium user, you’re entitled to priority email support. If you would like to make use of that, please follow the instructions found on your Page: Dashboard (please refer to the support tab). Please reference this thread and include your SiteOrigin order key in the email.

  2. Petri Rahikkala 8 years, 4 months ago

    Thank you.

    The site in question is http://www.the-camy.com/ and there the “gallery”
    submenus are cut off with most resolutions.

  3. Petri Rahikkala 8 years, 4 months ago

    All my order history and such tabs are empty at your site, even I got two premium keys from mail.

  4. Alex S Staff 8 years, 4 months ago

    Hi Petri,

    Please add the following CSS to WP AdminAppearanceCustom CSS:

    @media (max-height: 1050px){
	.menu-item-53 .sub-menu,
	.menu-item-50 .sub-menu,
	.menu-item-51 .sub-menu,
	.menu-item-168 .sub-menu {
		overflow-y: scroll;
		overflow-x: hidden;
		height: 150px;
	}
}

    You might also need to install the SiteOrigin CSS Editor.

    Regarding your last reply, the SiteOrigin Order Dashboard is only able to show Download: SiteOrigin Premium orders. All premium theme purchases are verifiable through the above-linked form. You can find premium support information under the support tab.

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