Home>Support>Cannot Edit Site Origin Hero, Headline, Editor

Cannot Edit Site Origin Hero, Headline, Editor

By Amy Zawislak, 5 years ago. Last reply by Andrew Misplon, 5 years ago.
Notice: This thread is over two years old; the information may be outdated. Please consider creating a new thread if you require free support. If you have an active SiteOrigin Premium license, you can email our premium support desk at [email protected].

Hello SiteOrigin Staff,

My name is Kaitlin Armstrong and I am working with Amy Zawislak with SORA Products. We have been trying to make some updates to our website since an older employee has moved on who created the website and we cannot edit previously created headlines or items on different pages. Every time we click the headline or editor or hero, we get a white screen that has the date and time at the top left corner.

How can we both edit these created items as well as create new ones?

Thank you,

Kaitlin Armstrong

This is our free support forum. Replies can take several days. If you need fast email support, please purchase a SiteOrigin Premium license.

  1. 5 years, 21 days ago Andrew Misplon
    Hi, I Work Here

    Hi Kaitlin

    Thanks for reaching out. Please, see our guide on resolving this issue Thread: Date appearing when trying to edit widgets in Page Builder. Hopefully, that helps.

Replies on this thread are closed. Please create a new thread if you have a question, or purchase a SiteOrigin Premium license if you need one-on-one email support.

Get The Most Out of SiteOrigin with SiteOrigin Premium

Find Out More