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Cannot edit pages/add content

Hi there,
I have never been on a forum like this so hope you can help me. I tried to update my pages with new info and the page is blank and shows no content.
I cant edit pages/add pages. I have tried to clear cache, update plugins and researched online but nothing i tried has worked.
I am wondering could it be the page builder ‘Soul Medic Child’ as it has given me issues in the past but never like this? I would really appreciate your help! Regards, Ronah

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  1. 8 years, 28 days ago Alex S
    Hi, I Work Here

    Hi Ronah,

    This sounds like it could be a plugin conflict issue. Can you try disabling all non-SiteOrigin plugins and see if this fixes the issue? You’ll need to clear all your caches after disabling your plugins.

    If it does fix the issue, then try re-enabling your plugins one by one until the issue comes back. This procedure will help diagnose which plugin is causing the issue.

    Once we know that, we’ll be able to look at what might be causing the conflict and either solve the problem or help you find an alternative plugin.

    If you aren’t using a SiteOrigin theme, then you can also try temporarily switching to one of the default WordPress themes to see if the issue is theme related.

  2. 8 years, 28 days ago Ronah Rac

    Thanks for reply! This might be a silly question: how do I know which are non-site plugins? Regards, Ronah

  3. 8 years, 28 days ago Alex S
    Hi, I Work Here

    Hi Ronah,

    By the plugin author.

  4. 8 years, 28 days ago Ronah Rac

    Ta!:)

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