Home>Support>Cannot change the dimensions of Meta Slider

Cannot change the dimensions of Meta Slider

By Noel Moore, 9 years ago. Last reply by Andrew Misplon, 9 years ago.

Hi,

I set up my Vantage website on a Demosite (http://www.creativedesignandprint.ie/slaney_Demosite/) and then I copied it to a Live site (http://slaneyglass.com).

The META SLIDER is not working correctly on the Live site. In the WP Admin, I cannot change the dimensions of the Slider. Also, I cannot change the Name of the Slider.

I have tried removing the Meta Slider Plugin and re-installing but the same problem remains.

Can you let me know how to resolve this problem? Thanks.

This is our free support forum. Replies can take several days. If you need fast email support, please purchase a SiteOrigin Premium license.

  1. 9 years, 4 months ago Andrew Misplon
    Hi, I Work Here

    Hi Noel

    Sorry to hear about the hassle.

    What happens when you edit your Meta Slider dimensions and click save?

  2. 9 years, 4 months ago Noel Moore

    Hi Andrew – After entering the dimensions, I click SAVE and exit. Then when I return again, the old dimensions appear.

  3. 9 years, 4 months ago Andrew Misplon
    Hi, I Work Here

    Thanks for the feedback. Please can you check if this happens when you create a new slider. It’s possible there is a permissions issue relating to the move. If the issue resolves with a new slider then one option would be to re-create your main slider, just with a different name.

  4. 9 years, 4 months ago Noel Moore

    Thanks Andrew – problem sorted. I created a new Slider & deleted the old Slider and it worked.

  5. 9 years, 4 months ago Andrew Misplon
    Hi, I Work Here

    Awesome, really glad to hear you made progress.

    All the best.

Replies on this thread are closed. Please create a new thread if you have a question, or purchase a SiteOrigin Premium license if you need one-on-one email support.

Get The Most Out of SiteOrigin with SiteOrigin Premium

Find Out More